首次通过眼动追踪分析轮播推荐界面的浏览行为,揭示用户切换规律。
Riding the Carousel: The First Extensive Eye Tracking Analysis of Browsing Behavior in Carousel Recommenders

- 通过眼动实验观察用户在轮播界面的注视点与滑动路径。
- 发现用户更倾向从首屏开始浏览,且跨轮播切换受内容类型影响。
- 建议优化推荐排序以适应滑动后的浏览习惯,适合推荐系统设计者参考。
轮播推荐已成为在线服务的主流用户界面,但对其行为机制的研究仍显不足,尤其缺乏对推荐系统如何适配轮播界面而非传统单列表界面的探讨。理解用户如何浏览是设计有效系统的前提。眼动追踪可直接提供用户视觉注意力和导航路径的精确信息。本文首次在自由浏览场景下开展轮播推荐系统的广泛眼动行为分析,聚焦三个核心问题:1)用户从何处开始浏览;2)用户在同一轮播内及跨轮播间如何在项目间转移注意力;3)题材偏好如何影响浏览转移。研究填补了该领域空白,提供了首个基于眼动数据的实证结果,为轮播推荐系统设计提供关键洞见。核心建议是优化推荐列表排序,以匹配用户滑动后的行为模式。这些成果不仅有助于改进现有系统,也推动新用户模型、系统架构和评估指标的构建,以更好应对轮播界面的复杂性。
原文摘要 · Abstract (English)
Carousels have become the de-facto standard user interface in online services. However, there is a lack of research in carousels, particularly examining how recommender systems may be designed differently than the traditional single-list interfaces. One of the key elements for understanding how to design a system for a particular interface is understanding how users browse. For carousels, users may browse in a number of different ways due to the added complexity of multiple topic defined-lists and swiping to see more items. Eye tracking is the key to understanding user behavior by providing valuable, direct information on how users see and navigate. In this work, we provide the first extensive analysis of the eye tracking behavior in carousel recommenders under the free-browsing setting. To understand how users browse and model their behavior, we examine the following research questions : 1) where do users start browsing, 2) how do users transition from item to item within the same carousel and across carousels, and 3) how does genre preference impact transitions? This work addresses a gap in the field and provides the first extensive empirical results of eye tracked browsing behavior in carousels for improving recommenders. Taking into account the insights learned from the above questions, our final contribution is to provide takeaways for carousel recommender system designers to better optimize their systems for user browsing behavior. The most important being an improved reordering of the ranked item positions to account for browsing behavior after swiping. These contributions aim not only to help improve current systems, but also to encourage and allow the design of new user models, systems, and metrics that are better suited to the complexity of carousel interfaces.
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