arXiv:2507.10580cs.CLcs.AI2025-07

离线心理支持聊天应用,用小模型在手机上实现共情对话。

An Offline Mobile Conversational Agent for Mental Health Support: Learning from Emotional Dialogues and Psychological Texts with Student-Centered Evaluation

  • 用1.4万条心理健康问答微调小模型,实现手机端本地运行。
  • 在9个常识推理测试和2个心理专用数据集上表现良好。
  • 适合需要隐私保护、无网络环境下的学生群体使用。

心理健康对个人整体福祉至关重要。近年来,数字平台被广泛用于扩展心理与情感支持,但受限于用户访问难、网络连接不稳定及数据隐私问题,亟需离线的移动端解决方案。为此,我们提出EmoSApp(情感支持应用):一款完全离线、基于智能手机的对话式应用,用于提供心理健康与情感支持。EmoSApp采用经过微调与量化的小型语言模型LLaMA-3.2-1B-Instruct,其训练数据来自自建的「知识数据集」,包含14,582条心理健康问答对及多轮对话数据,具备强领域专长,并可在资源受限的智能手机上实现全设备内推理。通过与学生及心理健康专业人士的定性评估,验证了EmoSApp能生成连贯且富有同理心的回应,给出相关建议并维持互动对话。定量评估在九个常识与推理基准以及两个心理专用数据集上均表现优异。通过优先考虑设备内部署与领域特化适配,EmoSApp为未来便携、安全、高度定制化的AI心理支持创新提供了范本。

原文摘要 · Abstract (English)

Mental health plays a crucial role in the overall well-being of an individual. In recent years, digital platforms have increasingly been used to expand mental health and emotional support. However, there are persistent challenges related to limited user accessibility, internet connectivity, and data privacy, which highlight the need for an offline, smartphone-based solutions. To address these challenges, we propose EmoSApp (Emotional Support App): an entirely offline, smartphone-based conversational app designed to provide mental health and emotional support. EmoSApp leverages a language model, specifically the LLaMA-3.2-1B-Instruct, which is fine-tuned and quantized on a custom-curated ``Knowledge Dataset'' comprising 14,582 mental health QA pairs along with multi-turn conversational data, enabling robust domain expertise and fully on-device inference on resource-constrained smartphones. Through qualitative evaluation with students and mental health professionals, we demonstrate that EmoSApp has the ability to respond coherently and empathetically, provide relevant suggestions to user's mental health problems, and maintain interactive dialogue. Additionally, quantitative evaluations on nine commonsense and reasoning benchmarks, along with two mental health specific datasets, demonstrate EmoSApp's effectiveness in low-resource settings. By prioritizing on-device deployment and specialized domain-specific adaptation, EmoSApp serves as a blueprint for future innovations in portable, secure, and highly tailored AI-driven mental health support.

心理支持离线AI小模型手机应用

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