新数据集让对话推荐系统评估更真实,能考虑替代商品和用户耐心变化。
Fashion-AlterEval: A Dataset for Improved Evaluation of Conversational Recommendation Systems with Alternative Relevant Items
- 引入替代商品偏好标注,改进用户模拟器决策逻辑
- 实验证明旧评估低估系统效果,新方法可更快满足用户
- 适合做对话推荐评估或提升系统响应效率的研究者
在对话式推荐系统(CRS)中,用户每轮反馈推荐商品,系统据此优化。现有评估依赖用户模拟器,但其仅基于单一目标商品且无耐心限制,导致评估偏差。为此,我们构建了Fashion-AlterEval数据集,在鞋类和Fashion IQ等常见时尚推荐数据集上新增对替代商品的人类判断标注。基于此,提出两种新型元用户模拟器,支持模拟用户表达对替代品的偏好及改变初始目标与耐心水平。在鞋类和Fashion IQ数据集上,使用三个主流CRS模型的实验表明:引入替代商品信息后,系统可更快速满足用户需求;而传统单目标评估显著低估了系统性能。
原文摘要 · Abstract (English)
In Conversational Recommendation Systems (CRS), a user provides feedback on recommended items at each turn, leading the CRS towards improved recommendations. Due to the need for a large amount of data, a user simulator is employed for both training and evaluation. Such user simulators critique the current retrieved item based on knowledge of a single target item. However, system evaluation in offline settings with simulators is limited by the focus on a single target item and their unlimited patience over a large number of turns. To overcome these limitations of existing simulators, we propose Fashion-AlterEval, a new dataset that contains human judgments for a selection of alternative items by adding new annotations in common fashion CRS datasets. Consequently, we propose two novel meta-user simulators that use the collected judgments and allow simulated users not only to express their preferences about alternative items to their original target, but also to change their mind and level of patience. In our experiments using the Shoes and Fashion IQ as the original datasets and three CRS models, we find that using the knowledge of alternatives by the simulator can have a considerable impact on the evaluation of existing CRS models, specifically that the existing single-target evaluation underestimates their effectiveness, and when simulatedusers are allowed to instead consider alternative relevant items, the system can rapidly respond to more quickly satisfy the user.
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