将知识管理融入企业流程，实现标准化运作。
Integrating an ISO30401-compliant Knowledge management system with existing business processes of an organization
- 基于PDCA循环与SECI模型整合知识管理流程。
- 明确知识创造、转化与传递在业务中的具体路径。
- 适合追求体系化知识管理的企业管理者参考。
多数组织利用业务流程建模作为提升效率与工作效能的核心框架，并确保员工工作与战略目标对齐。对于已符合或接近符合ISO 9001标准的组织，该方法涉及对流程、子流程、活动和任务的详细映射。ISO30401是2018年推出的管理体系标准，为组织建立知识管理系统（KMS）提供通用要求。本文结合实践，回顾了在ISO9001背景下流程建模的原则，探讨如何使符合ISO30401的知识管理系统与组织整体的集成化管理体系（IMS）深度融合，尤其通过实施PDCA循环中的机制，运用SECI模型推动知识的开发、转化与传递，实现知识管理与现有运营流程的无缝衔接。
原文摘要 · Abstract (English)
Business process modeling is used by most organizations as an essential framework for ensuring efficiency and effectiveness of the work and workflow performed by its employees and for ensuring the alignment of such work with its strategic goals. For organizations that are compliant or near-compliant with ISO 9001, this approach involves the detailed mapping of processes, sub-processes, activities, and tasks. ISO30401 is a Management System Standard, introduced in 2018, establishing universal requirements for the set up of a Knowledge Management System in an organization. As ``ISO30401 implementers'' we regularly face the challenge of explaining our clients how the knowledge development, transformation and conveyances activities depicted in ISO30401 do integrate with existing operational processes. This article recaps process modelling principles in the context of ISO9001 and explores, based on our experience, how an ISO30401-compliant Knowledge Management System (KMS) entwines with all other processes of an Integrated Management System and in particular how it can be implemented by deploying the mechanisms of the SECI model through the steps of PDCA cycles.
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