arXiv:2508.01739cs.CL2025-08被引 1

用分步生成法解决多轮对话偏好标注难题,提升模型效果与标注效率。

Enhancing the Preference Extractor in Multi-turn Dialogues: From Annotating Disasters to Accurate Preference Extraction

  • 将多轮偏好提取拆解为逐轮独立任务,构建新数据格式降低标注难度
  • 新数据使模型微调或少样本提示性能超越原始多轮数据,准确率显著提升
  • 适合需要高质量对话数据的NLP研究者,尤其关注偏好建模与标注优化

在对话系统中识别用户偏好是提供满意服务的关键。现有研究显示,利用大语言模型(LLMs)微调专用偏好提取器可获得优异的准确率与泛化能力。然而,主要挑战在于高质量多轮对话数据难以获取。准确追踪多轮中用户偏好变化不仅对标注者要求高(称为“标注灾难”),还需维持上下文一致性,且易因序列依赖学习导致错误传播。受启发于多轮偏好提取可分解为多次单轮提取过程,我们提出新型对话数据生成框架IterChat。首先,构建新数据格式,将对话数据划分为带属性的历史偏好与单轮对话,降低标注错误率并提升效率。其次,采用GPT-4预定义目标偏好提取器的任务偏好槽位,随机采样部分槽位及其对应取值,生成高质量多样化的对话数据集。实验表明,使用新数据格式进行微调或仅少样本提示,性能优于原始多轮数据;同时,新格式使标注效率提升28.4%。

原文摘要 · Abstract (English)

Identifying user preferences in dialogue systems is a pivotal aspect of providing satisfying services. Current research shows that using large language models (LLMs) to fine-tune a task-specific preference extractor yields excellent results in terms of accuracy and generalization. However, the primary challenge stems from the inherent difficulty in obtaining high-quality labeled multi-turn dialogue data. Accurately tracking user preference transitions across turns not only demands intensive domain expertise and contextual consistency maintenance for annotators (termed \textbf{``Annotating Disaster''}) but also complicates model training due to error propagation in sequential dependency learning. Inspired by the observation that multi-turn preference extraction can be decomposed into iterative executions of one-turn extraction processes. We propose a novel dialogue data generation framework named \textbf{IterChat}. First, we construct a new data format that categorizes the dialogue data into attributed historical preferences and one-turn dialogues. This reduces the probability of annotation errors and improves annotation efficiency. Then, to generate a high-quality and diverse dialogue dataset, we adopt GPT4 to pre-define the preference slots in the target preference extractor task and then randomly sample the subset of the slots and their corresponding schema values to create the dialogue datasets. Experimental results indicate that fine-tuning or only few-shot prompting with the new dialogue format yields superior performance compared to the original multi-turn dialogues. Additionally, the new data format improves annotator efficiency with a win rate of 28.4\% higher than the original multi-turn dialogues.

对话系统偏好提取数据生成标注效率

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