为美食平台设计个性化菜系推荐系统,提升用户转化率。
Personalized Recommendation of Dish and Restaurant Collections on iFood
- 用LightGBM结合特征、相似度和上下文信息评分推荐菜系。
- 在线实验显示卡点击率提升97%,整体转化率增1.4%。
- 解决冷启动与数据稀疏问题,适合工业级推荐系统参考。
美食配送平台面临帮助用户从海量餐厅和菜品中找到心仪餐食的挑战。本文提出RED系统,用于拉丁美洲最大即时配送平台iFood,对数百万用户个性化展示精选菜系合集。系统采用LightGBM分类器,基于三类特征:合集属性、用户与合集相似性、上下文信息进行打分。针对新合集冷启动问题,利用物品嵌入构建内容表示,并引入单调性约束提升泛化能力;通过类别轮播互动数据自举缓解数据稀缺,采用无偏采样消除曝光偏差。大规模A/B测试覆盖iFood 5%-10%用户,结果显示卡点击率提升97%,整体应用转化率提高1.4%,显著优于基于热度的基线方法。离线准确率指标与线上表现强相关,支持部署前可靠预测影响。据我们所知,这是首个在动态商业环境中详述大规模精选菜系推荐工作的研究。
原文摘要 · Abstract (English)
Food delivery platforms face the challenge of helping users navigate vast catalogs of restaurants and dishes to find meals they truly enjoy. This paper presents RED, an automated recommendation system designed for iFood, Latin America's largest on-demand food delivery platform, to personalize the selection of curated food collections displayed to millions of users. Our approach employs a LightGBM classifier that scores collections based on three feature groups: collection characteristics, user-collection similarity, and contextual information. To address the cold-start problem of recommending newly created collections, we develop content-based representations using item embeddings and implement monotonicity constraints to improve generalization. We tackle data scarcity by bootstrapping from category carousel interactions and address visibility bias through unbiased sampling of impressions and purchases in production. The system demonstrates significant real-world impact through extensive A/B testing with 5-10% of iFood's user base. Online results of our A/B tests add up to 97% improvement in Card Conversion Rate and 1.4% increase in overall App Conversion Rate compared to popularity-based baselines. Notably, our offline accuracy metrics strongly correlate with online performance, enabling reliable impact prediction before deployment. To our knowledge, this is the first work to detail large-scale recommendation of curated food collections in a dynamic commercial environment.
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