arXiv:2508.09027cs.AI2025-08

预测拼车前等待时间,提升出行规划与平台效率

A First Look at Predictability and Explainability of Pre-request Passenger Waiting Time in Ridesharing Systems

  • 基于需求供给动态构建特征交互模型
  • 在3000万条真实数据上实现高精度预测
  • 可解释性强,适合优化乘车体验与调度

乘客等待时间预测对提升拼车用户体验和平台效率至关重要。现有研究多聚焦于已匹配司机后的等待时间预测,而预请求阶段(提交请求前且未匹配司机)的等待时间预测同样重要,有助于乘客合理安排行程,改善整体体验。然而该问题尚未被充分研究。本文首次系统探讨拼车系统中预请求等待时间的可预测性与可解释性。通过深入的数据驱动分析,研究需求与供给动态对等待时间的影响,并基于特征工程提出一种基于特征交互的XGBoost模型FiXGBoost,用于在无司机信息情况下预测等待时间。进一步开展重要性分析,量化各因素贡献。在包含超过3000万条行程记录的大规模真实数据集上实验表明,该模型在预请求等待时间预测上表现优异且具备高可解释性。

原文摘要 · Abstract (English)

Passenger waiting time prediction plays a critical role in enhancing both ridesharing user experience and platform efficiency. While most existing research focuses on post-request waiting time prediction with knowing the matched driver information, pre-request waiting time prediction (i.e., before submitting a ride request and without matching a driver) is also important, as it enables passengers to plan their trips more effectively and enhance the experience of both passengers and drivers. However, it has not been fully studied by existing works. In this paper, we take the first step toward understanding the predictability and explainability of pre-request passenger waiting time in ridesharing systems. Particularly, we conduct an in-depth data-driven study to investigate the impact of demand&supply dynamics on passenger waiting time. Based on this analysis and feature engineering, we propose FiXGBoost, a novel feature interaction-based XGBoost model designed to predict waiting time without knowing the assigned driver information. We further perform an importance analysis to quantify the contribution of each factor. Experiments on a large-scale real-world ridesharing dataset including over 30 million trip records show that our FiXGBoost can achieve a good performance for pre-request passenger waiting time prediction with high explainability.

拼车系统等待时间预测可解释性数据驱动

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