arXiv:2508.09042cs.CL2025-08

AI导师教新手识别隐蔽的伦理错误,提升真实咨询能力。

First, Do No Harm: AI Supervisor Scaffolds Novice Growth in Counselor Education

  • 用故意犯错的AI模拟新手,生成带标注的伦理违规数据
  • 通过教学反馈让新手在8项能力上自信心显著提升
  • 专为培养能力设计,不只判对错,更教会为何错

新手咨询师最危险的错误并非明显失误,而是看似关怀实则违背专业伦理的表达,反而使脆弱来访者更易受伤害。本文构建一个不替代新手、而是引导其成长的AI督导系统:它需定位伦理违规语句,诊断违反APA原则的具体问题,并提供解释性反馈,说明错误风险及正确应对方式。核心挑战在于(1)真实临床数据中伦理违规无标签;(2)仅训练对答案匹配的AI无法学会教学。为此,我们提出可控的AI新手模型,主动生成预设错误类型,自然产出监督标签,形成包含9,915条实例的人机协同数据集ETHICSCAFF;并采用基于新手成长奖励(NGR)的GRPO优化策略,使督导系统不再追求答案正确,而是评估弱化版新手模型在阅读反馈后是否真正进步。实验表明,接受该督导的新手在临床表现上优于未受指导同侪,且通过NGR优化的督导自身伦理检测能力进一步增强。在对新手心理咨询学生的用户研究中,参与者在全部8项能力上的自我效能感均有显著提升,证明该教学支架可从仿真场景迁移到真实实践。

原文摘要 · Abstract (English)

The most dangerous mistakes a novice counselor makes are not the obvious ones: they are utterances that sound caring while quietly violating professional ethics and leaving vulnerable clients less protected. We build an AI supervisor that does not replace novice counselors, but grows them-teaching them to internalize ethical violations they would otherwise never notice. What makes this supervisor non-trivial is not detection but teaching: it must locate the ethical-violating utterance, diagnose the ethical violation against APA principles, and deliver feedback that explains not just what went wrong, but why it is risky and how to respond differently. The core obstacle is that (1) ethical violations are by nature unlabeled in real clinical data, and (2) existing AI counselors trained only to match correct answers will never learn to teach. We resolve both at once: a controllable AI novice that intentionally enacts predefined mistake categories makes supervision labels a natural byproduct of generation, yielding ETHICSCAFF, a 9,915-instance human-in-the-loop dataset; and GRPO under a Novice Growth Reward (NGR) optimizes the supervisor not for answer correctness but for whether a weaker novice model actually improves after reading its explanation. Experiments show that a novice guided by our supervisor outperforms an unguided peer on clinical metrics, and that teaching-oriented optimization via NGR further sharpens the supervisor's own ethical detection. In a user study with novice counseling-psychology students, participants show significant self-efficacy gains across all eight assessed competencies after receiving AI supervisory feedback, demonstrating that the scaffold transfers from simulation to real-world practice.

AI辅导伦理教育新手成长人机协同

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