arXiv:2508.10239cs.HCcs.CL2025-08

为在线会议设计个性化术语解释,让听众只看需要的词解。

Breaking the Curse of Knowledge: Designing Personalized Jargon Support for Real-Time Online Meetings

  • 用一句话用户画像实现术语提示个性化
  • 相比通用解释,理解力和参与度提升明显
  • 支持会中反馈与可移植词典,适合跨领域协作

跨领域沟通常因专业术语和知识差异受阻。近期语音转文本与大模型技术使会议中实时提供术语解释成为可能,但统一定义会令听众接收冗余信息。我们提出ParseJargon系统,实现会议中的个性化术语支持。初始原型采用单句用户画像进行个性化,控制实验表明,即使如此简单的个性化也能通过更精准识别术语,显著提升听众理解力与参与度。基于用户反馈,我们进一步引入会中反馈机制与可携带词典式用户档案。利用实验数据模拟长期个性化效果,验证了其对术语识别精度的持续提升。同时开展延迟测试并优化部署方案,证实系统具备实时可用性与实际应用潜力。

原文摘要 · Abstract (English)

Cross-disciplinary communication is often hindered by specialized language (i.e., jargon) and uneven background knowledge. Recent advances in speech-to-text and large language models make it possible to provide jargon support during online meetings, but generic support (i.e., defining the same terms for everyone) can overwhelm listeners with definitions they do not need. We present ParseJargon, a system for personalized jargon support in real-time online meetings. We begin with an initial prototype to probe the use of single-sentence user profiles for personalization. We conducted a controlled study and showed that even this minimal personalization enhanced listeners' comprehension and engagement over generic support because of more precise jargon identification. Guided by insights from participants' feedback, we refined the system with more advanced personalization techniques, including in-session user feedback and portable glossary-based profiles. We evaluated how these techniques can further improve jargon identification precision using data collected in the controlled study to simulate personalization over time. We also conducted a latency test, complemented by a lightweight deployment, to analyze the system's real-time capability and usability.

术语解释实时系统个性化

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