arXiv:2508.15447cs.AIcs.LG2025-08中稿 · ECAI 2025被引 3

用多智能体LLM框架提升企业决策质量与协同效率

From Bits to Boardrooms: A Cutting-Edge Multi-Agent LLM Framework for Business Excellence

  • 构建多智能体系统,融合动态建模与层级博弈优化决策
  • 在多种商业场景中显著提升方案质量和用户满意度
  • 适合企业战略规划与跨部门协同的AI辅助决策

大型语言模型在企业决策支持和战略规划中展现出巨大潜力,但现有方法难以在复杂市场环境下兼顾精细化运营分析与高层战略目标,导致流程割裂、协作效率低下。本文提出BusiAgent,一种基于LLM的多智能体框架,通过三项核心创新:扩展的连续时间马尔可夫决策过程(CTMDP)实现动态智能体建模,广义熵度量优化协作效率,多层斯塔克尔伯格博弈处理层级决策;同时采用上下文感知汤普森采样进行提示优化,并配备全面的质量保障体系以减少错误。在多种商业场景下的广泛实证评估表明,BusiAgent能生成连贯且客户导向的解决方案,有效融合微观洞察与宏观策略,其方案质量与用户满意度显著优于现有方法。该框架融合前沿AI技术与深层商业洞察,为智能企业决策提供了重要进展。

原文摘要 · Abstract (English)

Large Language Models (LLMs) have shown promising potential in business applications, particularly in enterprise decision support and strategic planning, yet current approaches often struggle to reconcile intricate operational analyses with overarching strategic goals across diverse market environments, leading to fragmented workflows and reduced collaboration across organizational levels. This paper introduces BusiAgent, a novel multi-agent framework leveraging LLMs for advanced decision-making in complex corporate environments. BusiAgent integrates three core innovations: an extended Continuous Time Markov Decision Process (CTMDP) for dynamic agent modeling, a generalized entropy measure to optimize collaborative efficiency, and a multi-level Stackelberg game to handle hierarchical decision processes. Additionally, contextual Thompson sampling is employed for prompt optimization, supported by a comprehensive quality assurance system to mitigate errors. Extensive empirical evaluations across diverse business scenarios validate BusiAgent's efficacy, demonstrating its capacity to generate coherent, client-focused solutions that smoothly integrate granular insights with high-level strategy, significantly outperforming established approaches in both solution quality and user satisfaction. By fusing cutting-edge AI technologies with deep business insights, BusiAgent marks a substantial step forward in AI-driven enterprise decision-making, empowering organizations to navigate complex business landscapes more effectively.

企业决策多智能体大模型应用

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