arXiv:2508.16609physics.soc-phcs.AI2025-08被引 16

探讨智能代理如何参与社会身份建构,揭示人机互动中的心理机制。

Social Identity in Human-Agent Interaction: A Primer

  • 基于社会身份理论,分析人类与智能代理的互动模式。
  • 指出当前机器人和大模型在社交认同中已展现类人行为特征。
  • 适合研究人机关系、人工智能伦理的学者与从业者参考。

社会身份理论(SIT)和社会分类理论(SCT)是社会身份方法(SIA)的两个核心组成部分,用于描述和解释人们如何通过心理机制和群体间行为进行社会互动。尽管这两者最初源于20世纪70年代的人类社会研究,但随着具备复杂交互能力的社会机器人和基于大语言模型(LLMs)的聊天机器人日益融入日常生活,学界开始关注这些人工代理是否以及如何参与社会身份活动。本文提供一份关于SIA的入门指南,并通过案例研究与设想情境,探讨SIT与SCT在人工社会代理中的适用性。强调并非所有人类层面的模型和子理论都可直接迁移。同时指出,鉴于机器表现出的日益增强的拟人能力及人类容易被其吸引的倾向,研究者有必要扮演‘反常清醒者’的角色,以保持批判性思考。

原文摘要 · Abstract (English)

Social identity theory (SIT) and social categorization theory (SCT) are two facets of the social identity approach (SIA) to understanding social phenomena. SIT and SCT are models that describe and explain how people interact with one another socially, connecting the individual to the group through an understanding of underlying psychological mechanisms and intergroup behaviour. SIT, originally developed in the 1970s, and SCT, a later, more general offshoot, have been broadly applied to a range of social phenomena among people. The rise of increasingly social machines embedded in daily life has spurned efforts on understanding whether and how artificial agents can and do participate in SIA activities. As agents like social robots and chatbots powered by sophisticated large language models (LLMs) advance, understanding the real and potential roles of these technologies as social entities is crucial. Here, I provide a primer on SIA and extrapolate, through case studies and imagined examples, how SIT and SCT can apply to artificial social agents. I emphasize that not all human models and sub-theories will apply. I further argue that, given the emerging competence of these machines and our tendency to be taken in by them, we experts may need to don the hat of the uncanny killjoy, for our own good.

社会身份人机交互认知科学人工智能伦理

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