开发者揭示了设计可信医疗感知工具的关键平衡点
Developer Insights into Designing AI-Based Computer Perception Tools
- 从20位开发者访谈中提炼出4项核心设计优先级
- 强调可解释性与临床流程融合,提升用户接受度
- 适合医疗AI研发、人机交互及医学伦理研究者参考
基于人工智能的计算机感知(CP)技术利用移动传感器收集行为与生理数据,用于临床决策。这类工具可能重塑临床知识的生成与解读方式。然而,其有效整合依赖于开发者在临床实用性与用户可接受性、可信度之间的平衡。本研究通过对20位开发者进行深度访谈,采用归纳式主题分析,识别出四项关键设计优先级:1)考虑使用情境,确保对患者和临床医生的可解释性;2)与现有临床工作流程对齐;3)针对相关利益方合理定制以提升可用性与接受度;4)在遵循既有范式的同时推动创新边界。研究发现,开发者不仅视自己为技术架构师,更承担伦理守门人角色,致力于打造既被用户接受又具认知责任(强调客观性并推进临床知识)的工具。为此提出建议:记录定制化设计决策过程、明确定制范围、透明传达输出信息,并加强用户培训。实现这些目标需开发者、临床医生与伦理学家的跨学科协作。
原文摘要 · Abstract (English)
Artificial intelligence (AI)-based computer perception (CP) technologies use mobile sensors to collect behavioral and physiological data for clinical decision-making. These tools can reshape how clinical knowledge is generated and interpreted. However, effective integration of these tools into clinical workflows depends on how developers balance clinical utility with user acceptability and trustworthiness. Our study presents findings from 20 in-depth interviews with developers of AI-based CP tools. Interviews were transcribed and inductive, thematic analysis was performed to identify 4 key design priorities: 1) to account for context and ensure explainability for both patients and clinicians; 2) align tools with existing clinical workflows; 3) appropriately customize to relevant stakeholders for usability and acceptability; and 4) push the boundaries of innovation while aligning with established paradigms. Our findings highlight that developers view themselves as not merely technical architects but also ethical stewards, designing tools that are both acceptable by users and epistemically responsible (prioritizing objectivity and pushing clinical knowledge forward). We offer the following suggestions to help achieve this balance: documenting how design choices around customization are made, defining limits for customization choices, transparently conveying information about outputs, and investing in user training. Achieving these goals will require interdisciplinary collaboration between developers, clinicians, and ethicists.
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