arXiv:2509.00698cs.CL2025-09综述被引 2

用大模型读评论,让推荐更懂用户真实想法。

Learning to Shop Like Humans: A Review-driven Retrieval-Augmented Recommendation Framework with LLMs

  • 模仿人类浏览后决策过程,动态筛选相关评论
  • 在4个亚马逊数据集上显著优于基线模型
  • 推荐理由可追溯,适合需要透明度的场景

大型语言模型(LLMs)凭借其强大的语言理解、推理和知识整合能力,在推荐系统中展现出巨大潜力,尤其适用于依赖用户生成文本的评论推荐任务。然而,如何高效利用评论仍面临两大挑战:一是受限于上下文窗口,难以动态处理用户评论;二是缺乏有效机制优先选择与当前决策最相关的评论。为此,我们提出 RevBrowse,一个受“浏览-决策”行为启发的评论驱动推荐框架。该框架将评论融入基于 LLM 的重排序过程,增强对候选商品的区分能力。为提升评论使用效率与相关性,引入 PrefRAG 检索增强模块,将用户与商品表示解耦为结构化形式,并根据目标商品自适应检索偏好相关的内容。在四个 Amazon 评论数据集上的实验表明,RevBrowse 在多个指标上持续显著优于强基线模型,验证了其建模动态用户偏好的通用性与有效性。此外,由于检索增强过程具有可解释性,系统能显式展示影响最终推荐的关键评论,提升了推荐结果的透明度。

原文摘要 · Abstract (English)

Large language models (LLMs) have shown strong potential in recommendation tasks due to their strengths in language understanding, reasoning and knowledge integration. These capabilities are especially beneficial for review-based recommendation, which relies on semantically rich user-generated texts to reveal fine-grained user preferences and item attributes. However, effectively incorporating reviews into LLM-based recommendation remains challenging due to (1) inefficient to dynamically utilize user reviews under LLMs' constrained context windows, and (2) lacking effective mechanisms to prioritize reviews most relevant to the user's current decision context. To address these challenges, we propose RevBrowse, a review-driven recommendation framework inspired by the "browse-then-decide" decision process commonly observed in online user behavior. RevBrowse integrates user reviews into the LLM-based reranking process to enhance its ability to distinguish between candidate items. To improve the relevance and efficiency of review usage, we introduce PrefRAG, a retrieval-augmented module that disentangles user and item representations into structured forms and adaptively retrieves preference-relevant content conditioned on the target item. Extensive experiments on four Amazon review datasets demonstrate that RevBrowse achieves consistent and significant improvements over strong baselines, highlighting its generalizability and effectiveness in modeling dynamic user preferences. Furthermore, since the retrieval-augmented process is transparent, RevBrowse offers a certain level of interpretability by making visible which reviews influence the final recommendation.

推荐系统大模型评论分析可解释性

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