arXiv:2509.05716cs.CLcs.AI2025-09综述被引 3

综述对话问答系统最新进展,涵盖核心组件与大模型应用。

A Survey of the State-of-the-Art in Conversational Question Answering Systems

  • 梳理对话问答的三要素:历史选择、问题理解、答案生成
  • 分析RoBERTa、GPT-4等模型在准确率与效率上的提升效果
  • 适合关注对话系统、大模型应用的研究者阅读

对话式问答(ConvQA)系统作为自然语言处理的关键领域,推动了机器在动态、上下文感知对话中的能力发展。该技术已广泛应用于客服、教育、法律和医疗等领域,保持对话连贯性与相关性至关重要。本文综述了当前ConvQA的前沿进展,首先分析其核心组件——历史选择、问题理解与答案预测之间的协同机制,确保多轮对话的连贯与相关。进一步探讨强化学习、对比学习与迁移学习等先进机器学习技术对准确率与效率的提升作用。重点考察RoBERTa、GPT-4、Gemini 2.0 Flash、Mistral 7B及LLaMA 3等大模型在数据可扩展性与架构演进中的关键影响。同时系统梳理主流ConvQA数据集,并提出未来研究方向。本工作全面呈现了ConvQA的研究现状,为后续发展提供重要参考。

原文摘要 · Abstract (English)

Conversational Question Answering (ConvQA) systems have emerged as a pivotal area within Natural Language Processing (NLP) by driving advancements that enable machines to engage in dynamic and context-aware conversations. These capabilities are increasingly being applied across various domains, i.e., customer support, education, legal, and healthcare where maintaining a coherent and relevant conversation is essential. Building on recent advancements, this survey provides a comprehensive analysis of the state-of-the-art in ConvQA. This survey begins by examining the core components of ConvQA systems, i.e., history selection, question understanding, and answer prediction, highlighting their interplay in ensuring coherence and relevance in multi-turn conversations. It further investigates the use of advanced machine learning techniques, including but not limited to, reinforcement learning, contrastive learning, and transfer learning to improve ConvQA accuracy and efficiency. The pivotal role of large language models, i.e., RoBERTa, GPT-4, Gemini 2.0 Flash, Mistral 7B, and LLaMA 3, is also explored, thereby showcasing their impact through data scalability and architectural advancements. Additionally, this survey presents a comprehensive analysis of key ConvQA datasets and concludes by outlining open research directions. Overall, this work offers a comprehensive overview of the ConvQA landscape and provides valuable insights to guide future advancements in the field.

对话问答大模型NLP综述

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