arXiv:2509.16032cs.ROcs.HC2025-09

高个子机器人反而更不受欢迎,人类更愿意听矮个子机器人的请求。

A Matter of Height: The Impact of a Robotic Object on Human Compliance

  • 通过增减模块改变机器人高度,保持其他设计不变
  • 矮机器人(95cm)请求完成问卷的合规率更高
  • 提醒设计者别照搬人类社会规律,需实测验证

机器人外形特征会影响人机互动。在人际交往中,身高较高者通常更具说服力。本研究探究这一现象是否适用于非人形机器人。实验中,机器人由可拆卸模块构成,可调节高度而不改变其他特征。参与者完成认知任务后,被要求自愿填写一份300题问卷。实验对比了两种条件:矮机器人(两模块,95cm)和高机器人(三模块,132cm)。结果发现,参与者对矮机器人的请求更易服从,与人类社会中“高者更有力”的规律相反。结论表明,虽然身高在人机交互中具有显著影响,但作用模式独特,设计者不能直接套用人类社交规律,必须通过实证测试验证。

原文摘要 · Abstract (English)

Robots come in various forms and have different characteristics that may shape the interaction with them. In human-human interactions, height is a characteristic that shapes human dynamics, with taller people typically perceived as more persuasive. In this work, we aspired to evaluate if the same impact replicates in a human-robot interaction and specifically with a highly non-humanoid robotic object. The robot was designed with modules that could be easily added or removed, allowing us to change its height without altering other design features. To test the impact of the robot's height, we evaluated participants' compliance with its request to volunteer to perform a tedious task. In the experiment, participants performed a cognitive task on a computer, which was framed as the main experiment. When done, they were informed that the experiment was completed. While waiting to receive their credits, the robotic object, designed as a mobile robotic service table, entered the room, carrying a tablet that invited participants to complete a 300-question questionnaire voluntarily. We compared participants' compliance in two conditions: A Short robot composed of two modules and 95cm in height and a Tall robot consisting of three modules and 132cm in height. Our findings revealed higher compliance with the Short robot's request, demonstrating an opposite pattern to human dynamics. We conclude that while height has a substantial social impact on human-robot interactions, it follows a unique pattern of influence. Our findings suggest that designers cannot simply adopt and implement elements from human social dynamics to robots without testing them first.

人机交互机器人设计社会影响

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