arXiv:2509.21317cs.IRcs.CL2025-09KDD被引 13

让用户用自然语言直接操控推荐系统,更懂真实需求。

Interactive Recommendation Agent with Active User Commands

  • 用双智能体架构解析用户语言指令并动态调整推荐策略。
  • 在线实验显示用户满意度与业务指标显著提升。
  • 适合追求个性化交互和精准推荐的场景,如电商、内容平台。

传统推荐系统依赖被动反馈(如点赞/点踩),难以捕捉用户细微意图,无法识别具体影响满意度的物品属性,导致偏好建模不准,造成用户意图与系统理解之间的鸿沟。为此,我们提出交互式推荐流(IRF)新范式,支持主流推荐流中的自然语言指令。不同于传统系统仅允许被动行为影响推荐,IRF使用户能通过实时语言命令主动控制推荐策略。我们构建了RecBot双智能体系统:解析代理将语言表达转为结构化偏好,规划代理动态编排工具链以实现即时策略调整。为保障实际部署效率,采用仿真增强的知识蒸馏技术,在保持强推理能力的同时实现高效运行。离线与长期在线实验均表明,RecBot在用户满意度和业务表现上均有显著提升。

原文摘要 · Abstract (English)

Traditional recommender systems rely on passive feedback mechanisms that limit users to simple choices such as like and dislike. However, these coarse-grained signals fail to capture users' nuanced behavior motivations and intentions. In turn, current systems cannot also distinguish which specific item attributes drive user satisfaction or dissatisfaction, resulting in inaccurate preference modeling. These fundamental limitations create a persistent gap between user intentions and system interpretations, ultimately undermining user satisfaction and harming system effectiveness. To address these limitations, we introduce the Interactive Recommendation Feed (IRF), a pioneering paradigm that enables natural language commands within mainstream recommendation feeds. Unlike traditional systems that confine users to passive implicit behavioral influence, IRF empowers active explicit control over recommendation policies through real-time linguistic commands. To support this paradigm, we develop RecBot, a dual-agent architecture where a Parser Agent transforms linguistic expressions into structured preferences and a Planner Agent dynamically orchestrates adaptive tool chains for on-the-fly policy adjustment. To enable practical deployment, we employ simulation-augmented knowledge distillation to achieve efficient performance while maintaining strong reasoning capabilities. Through extensive offline and long-term online experiments, RecBot shows significant improvements in both user satisfaction and business outcomes.

交互推荐自然语言智能体个性化

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