arXiv:2509.22271cs.HCcs.RO2025-09综述被引 7

梳理人机交互中人类自主性与主体感的研究,揭示关键影响因素。

Human Autonomy and Sense of Agency in Human-Robot Interaction: A Systematic Literature Review

  • 基于22项实证研究,提炼出5类影响因素
  • 不同场景下自主性感知差异显著,但测量方法不统一
  • 适合关注人机伦理、心理体验与设计的学者与工程师

人类自主性与主体感在人机交互(HRI)中日益被视为用户福祉、动机及机器人伦理部署的关键。本文系统综述了2011至2024年间从728篇文献中筛选出的22项实证研究,涵盖工业、教育、医疗、照护和酒店等场景。通过主题合成,识别出五类潜在影响因素:机器人适应性、沟通风格、拟人化程度、机器人存在感及个体差异。采用心理量表或有意绑定范式测量,发现自主性与主体感的感知在不同情境中存在差异。研究指出二者理论上应区分,但在实际中仍混用。当前证据仍有限且碎片化,亟需标准化定义、更严谨的操作化及更多探索性与质性研究。该综述为以人为本、支持自主性的机器人设计提供依据,推动伦理与心理原则落地。

原文摘要 · Abstract (English)

Human autonomy and sense of agency are increasingly recognised as critical for user well-being, motivation, and the ethical deployment of robots in human-robot interaction (HRI). Given the rapid development of artificial intelligence, robot capabilities and their potential to function as colleagues and companions are growing. This systematic literature review synthesises 22 empirical studies selected from an initial pool of 728 articles published between 2011 and 2024. Articles were retrieved from major scientific databases and identified based on empirical focus and conceptual relevance, namely, how to preserve and promote human autonomy and sense of agency in HRI. Derived through thematic synthesis, five clusters of potentially influential factors are revealed: robot adaptiveness, communication style, anthropomorphism, presence of a robot and individual differences. Measured through psychometric scales or the intentional binding paradigm, perceptions of autonomy and agency varied across industrial, educational, healthcare, care, and hospitality settings. The review underscores the theoretical differences between both concepts, but their yet entangled use in HRI. Despite increasing interest, the current body of empirical evidence remains limited and fragmented, underscoring the necessity for standardised definitions, more robust operationalisations, and further exploratory and qualitative research. By identifying existing gaps and highlighting emerging trends, this review contributes to the development of human-centered, autonomy-supportive robot design strategies that uphold ethical and psychological principles, ultimately supporting well-being in human-robot interaction.

人机交互主体感自主性伦理设计

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