arXiv:2510.00339cs.HCcs.AI2025-10

提出平衡聊天机器人风格同步与稳定性的方法,提升对话自然度与可控性。

Navigating the Synchrony-Stability Frontier in Adaptive Chatbots

  • 用8维风格向量和闭环提示架构模拟不同适应策略。
  • 混合策略使稳定性提升62%且同步损失仅17%。
  • 适合关注对话系统可维护性与自然性的研究者。

能够模仿用户语言风格的自适应聊天机器人可增强亲和力与参与感,但无限制模仿可能导致行为不稳定或显得谄媚。本文构建一个计算评估框架,明确揭示了即时语言同步与长期人格稳定之间的核心权衡。采用8维风格向量与闭环‘基础+增量’提示架构,在人类日志数据集上模拟并对比了无限制、上限控制、指数移动平均(EMA)、死区及混合策略。分析揭示清晰的帕累托前沿:有界策略在小幅牺牲同步性代价下显著提升稳定性,例如混合(EMA+Cap)策略将稳定性从0.542提升至0.878(+62%),同步性仅下降17%。通过在三个公开语料库(DailyDialog、Persona-Chat、EmpatheticDialogues)上的大规模复现,以及跨两类大模型的LLM-in-the-loop验证,确认该权衡具有稳健性。此外,我们量化了‘提示可读性’,发现前沿策略减少了指令波动,将突兀语气切换(重大语调变化)从0.254降至0.092,使系统更易推理与维护。整体框架提供了通用风格适配评估工具、系统性消融分析、跨数据集与模型的鲁棒验证,以及连接策略选择与系统可维护性的新可读性指标。

原文摘要 · Abstract (English)

Adaptive chatbots that mimic a user's linguistic style can build rapport and engagement, yet unconstrained mimicry risks an agent that feels unstable or sycophantic. We present a computational evaluation framework that makes the core design tension explicit: balancing moment-to-moment linguistic synchrony against long-term persona stability. Using an 8-dimensional style vector and a closed-loop "base+delta" prompting architecture, we simulate and compare explicit adaptation policies - Uncapped, Cap, Exponential Moving Average (EMA), Dead-Band, and Hybrids - on a human-log dataset. Our analysis maps a clear Pareto frontier: bounded policies achieve substantial gains in stability at a modest cost to synchrony. For example, a Hybrid (EMA+Cap) raises stability from 0.542 to 0.878 (+62%) while reducing synchrony by only 17%. We confirm this trade-off through large-scale replications on three public corpora (DailyDialog, Persona-Chat, EmpatheticDialogues) and LLM-in-the-loop validation across two model families. Furthermore, we quantify "prompt legibility," showing that frontier policies reduce instruction churn and cut jarring register flips (major tone changes) from 0.254 to 0.092, yielding systems that are easier to reason about and maintain. Taken together, our framework provides a general evaluation harness for style adaptation; a systematic ablation that identifies Pareto-efficient policies; robust validation across diverse datasets and models; and novel legibility metrics linking policy choices to system maintainability.

对话系统风格模仿稳定性可读性

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