用角色扮演+AI分析,挖掘用户隐性道德观,让需求工程更懂人心。
Beyond Value Elicitation: Towards Moral Profiles in Early Requirements Engineering via Role-Playing Games and Anthropologist LLMs
- 通过角色扮演游戏生成情境化叙事数据,捕捉用户隐性道德判断。
- AI模型将叙事转化为个体道德画像,准确率在未见场景中验证有效。
- 适合需理解用户深层价值观的需求工程,尤其在伦理敏感系统设计中。
本研究提出一种概念验证方法,结合沉浸式角色扮演游戏(RPG)与大语言模型(LLM)分析,实现对数字系统用户道德画像的提取与表达。传统方法依赖预设价值分类和明确陈述,但价值观常具隐性、情境依赖性且难以直接表达。为此,本文提出从离散价值采集转向通过情境决策过程重构并呈现用户的道德画像。基于现象学与叙事人类学理论,该方法聚焦于用户在具体情境中的道德取向。RPG会话生成丰富的情境叙事数据,由专用大模型GPT-A进行分析,输出个体人类学道德画像(IAMP)。通过跨比较模型输出与参与者在未见道德场景中的真实反应,验证了生成画像的合理性。结果显示,RPG环境能有效生成富含情境的隐性价值数据,而具人类学背景的LLM可将这些数据转化为连贯的道德画像。此类画像有助于在特定领域内解释用户偏好与价值取向,当解释框架能捕捉行为、动机与专业经验间关系时,表现更优。从需求工程角度看,该方法能在保留用户价值动态性与情境性的前提下,分析其偏好与权衡,为早期需求工程中融入人类道德价值提供基础。
原文摘要 · Abstract (English)
This study presents a proof of concept for eliciting and representing the moral profiles of digital system users in Requirements Engineering (RE) by combining immersive role-playing games (RPGs) with large language model (LLM) analysis. While existing approaches rely on predefined value taxonomies and explicit articulation, values are often tacit, context-dependent, and difficult to express directly. To address these limitations, we propose moving from the elicitation of discrete moral values to the narrative reconstruction and representation of users' moral profiles. Grounded in phenomenological and narrative anthropology, the approach focuses on capturing users' moral orientations as they emerge through situated decision-making. RPG sessions generate context-rich narrative data, which are then analyzed by a specialized LLM (GPT-A) to produce individual anthropological moral profiles (IAMPs). A validation process based on cross-comparison between model outputs and participants' responses in unseen moral scenarios assesses the adequacy of the generated representations. Results indicate that RPG environments effectively support the generation of rich, context-dependent data for eliciting tacit values, and that an anthropologically grounded LLM can transform such data into coherent narrative representations of users' moral profiles. These representations enable the contextual interpretation of users' preferences and values within the given domain, with improved performance when interpretive framing captures relationships between actions, underlying motivations, and individual domain expertise. From an RE perspective, this approach enables the analysis of user preferences and trade-offs while preserving their situated and dynamic nature, providing a foundation for integrating human moral values into the early stages of RE.
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