为老年人设计有共情能力的机器人，提出一套情感关怀设计词汇。
Design strategies for empathetic AI robots for older adults
- 基于人文研究构建共情护理术语体系
- 填补现有机器人设计中情感路径缺失的空白
- 适合社会助手机器人与银发科技开发者参考
在人机交互中模拟共情是实现老年人满意、可信赖且符合伦理互动的关键。根据老年参与者反馈，本文通过人文学科方法识别出当前共情型机器人照护行为定义的不足，并提出相应设计聚焦点。现有机器人设计在一定程度上忽视了将共情作为理论化的设计路径。基于一个关于类人机器人的数字人文研究资料库，本文贡献了一套共情照护词汇，作为支持老年人居家养老目标的社交助手机器人（SARs）设计的基础框架。结合修辞理论，论文明确了建立令人信服的共情关系所需的社会文化期待。
原文摘要 · Abstract (English)
Emulating empathy in human-robot interaction is a key component for achieving satisfying social, trustworthy, and ethical robot interaction with older people. Following comments from older adult study participants, the article uses humanities methods to identify a gap in defining empathetic robot care activities. It provides a design focus to mitigate it. Current human-robot designs, to a certain extent, neglect to include empathy as a theorized design pathway. Using one digital humanities research collection on humanoid robots, it contributes an empathetic care vocabulary as a design pathway for a productive underlying foundation for designing Socially Assistive Robots (SARs) that aim to support older people's goals of aging-in-place. Using rhetorical theory, this paper defines the socio-cultural expectations for convincing empathetic relationships.
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