利用用户不满意的隐式反馈训练大模型,效果优于传统方法。
DRIFT: Learning from Abundant User Dissatisfaction in Real-World Preference Learning
- 以用户不满意的隐式信号为核心,动态从策略中采样正样本。
- 在7B/14B模型上,任务得分提升6.23%~12.29%,超越GPT-4o-mini。
- 适合大规模真实场景的后训练,保留探索多样性,避免过拟合。
真实世界的大语言模型部署(如对话AI、代码生成助手)会自然产生大量隐式用户不满意(DSAT)信号,用户通过修正、迭代和表达偏好不断优化结果,而显式满意反馈(SAT)却稀少。现有偏好学习方法与这一数据特征不匹配,依赖昂贵的人工标注或假设正样本充足。本文提出DRIFT(Dissatisfaction-Refined Iterative Preference Training),以真实世界的DSAT信号为训练基础,并从动态演化的策略中采样正样本。实验证明,基于真实数据集WildFeedback和合成数据集UltraFeedback训练的DRIFT模型,在WildBench任务得分上比基线模型最高提升6.23%(7B)/7.61%(14B),在AlpacaEval2胜率上提升8.95%(7B)/12.29%(14B),优于迭代DPO和SPIN等强基线。14B模型使用DRIFT后超越GPT-4o-mini。进一步分析表明,DRIFT保持了探索能力,生成更多样化的高奖励解,而非陷入狭窄子集。理论上,该设计可维持偏好边际并避免梯度退化。结果表明,DRIFT是一种有效且可扩展的真实世界后训练方案,充分利用最丰富且信息量最大的信号。代码与数据已开源。
原文摘要 · Abstract (English)
Real-world large language model deployments (e.g., conversational AI systems, code generation assistants) naturally generate abundant implicit user dissatisfaction (DSAT) signals, as users iterate toward better answers through refinements, corrections, and expressed preferences, while explicit satisfaction (SAT) feedback is scarce. Existing preference learning approaches are poorly aligned with this data profile, as they rely on costly human annotations or assume plentiful positive responses. In this paper, we introduce \textbf{DRIFT} (\textbf{D}issatisfaction-\textbf{R}efined \textbf{I}terative pre\textbf{F}erence \textbf{T}raining), which anchors training on real-world DSAT signals and samples positives dynamically from the evolving policy. Empirically, DRIFT models trained on real-world \textit{WildFeedback} datasets and synthetic \textit{UltraFeedback} datasets achieve up to +6.23\% (7B) / +7.61\% (14B) on WildBench Task Score and up to +8.95\% (7B) / +12.29\% (14B) on AlpacaEval2 win rate over base models, outperforming strong baseline methods such as iterative DPO and SPIN. At larger scales, the improvements are particularly pronounced: 14B models trained with DRIFT surpass GPT-4o-mini on WildBench. Further analysis shows that DRIFT also preserves exploratory capacity, yielding more diverse high-reward solutions rather than collapsing to narrow subsets. Theoretically, we demonstrate that this design preserves preference margins and avoids the gradient degeneration. These results show that DRIFT is an effective and scalable recipe for real-world post-training that leverages the most abundant and informative signal. The code and data are available at https://github.com/cacayaya/DRIFT.git.
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