arXiv:2510.07161cs.AI2025-10

用大模型把专家经验融入流程发现,让模型更贴近真实业务。

Integrating Domain Knowledge into Process Discovery Using Large Language Models

  • 用大模型从专家描述中提取规则,指导流程建模
  • 结合日志与规则,避免违背业务常识的错误结构
  • 支持专家交互,适合需要高可靠性的流程优化场景

流程发现旨在从事件日志中提取流程模型,揭示操作行为并为合规检查和流程优化提供基础。然而,仅依赖事件数据生成的模型可能无法准确反映真实流程,因日志常不完整或受噪声影响,而重要的领域知识通常被忽略。为此,我们提出一种交互式框架,利用大语言模型(LLMs)将自然语言表达的领域知识融入流程发现流程。该方法通过LLM从领域专家提供的文本描述中提取声明式规则,并用于指导IMr算法,该算法通过递归结合事件日志与提取规则构建流程模型,有效避免与领域知识矛盾的异常结构。框架协调了LLM、领域专家与后端服务间的交互。我们实现了一个完整工具并评估了多种LLM及提示工程策略。实证研究基于一个真实事件日志,包含领域专家参与,评估了框架的可用性与有效性。

原文摘要 · Abstract (English)

Process discovery aims to derive process models from event logs, providing insights into operational behavior and forming a foundation for conformance checking and process improvement. However, models derived solely from event data may not accurately reflect the real process, as event logs are often incomplete or affected by noise, and domain knowledge, an important complementary resource, is typically disregarded. As a result, the discovered models may lack reliability for downstream tasks. We propose an interactive framework that incorporates domain knowledge, expressed in natural language, into the process discovery pipeline using Large Language Models (LLMs). Our approach leverages LLMs to extract declarative rules from textual descriptions provided by domain experts. These rules are used to guide the IMr discovery algorithm, which recursively constructs process models by combining insights from both the event log and the extracted rules, helping to avoid problematic process structures that contradict domain knowledge. The framework coordinates interactions among the LLM, domain experts, and a set of backend services. We present a fully implemented tool that supports this workflow and conduct an extensive evaluation of multiple LLMs and prompt engineering strategies. Our empirical study includes a case study based on a real-life event log with the involvement of domain experts, who assessed the usability and effectiveness of the framework.

流程发现大模型领域知识交互式建模

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