arXiv:2510.07925cs.AIcs.HC2025-10被引 16

让大模型代理记住用户长期偏好,实现个性化对话

Enabling Personalized Long-term Interactions in LLM-based Agents through Persistent Memory and User Profiles

  • 用持续记忆与动态用户档案结合,让代理记住用户长期特征
  • 在三个数据集上提升回复准确率和检索精度,用户试用反馈良好
  • 适合需要长期交互的智能客服、个人助手等场景

大型语言模型(LLMs)正日益成为人工智能代理的核心控制单元,但现有方法在提供个性化交互方面仍受限。尽管检索增强生成提升了上下文感知能力,却缺乏融合上下文与用户特定数据的机制。虽然个性化在人机交互或认知科学中已有研究,但多数观点仍停留在概念层面,技术实现不足。为此,我们以统一的个性化定义为理论基础,推导出适应性、以用户为中心的LLM代理的技术需求。结合多代理协作、多源检索等经典智能体模式,提出一个整合持久记忆、动态协调、自我验证与演进式用户档案的框架,支持个性化长期交互。我们在三个公开数据集上评估该方法,使用检索准确率、回答正确率及BertScore等指标进行测试。同时开展为期五天的试点用户研究,初步收集用户对个性化感知的反馈。结果表明,持久记忆与用户档案的融合显著提升代理的适应性与用户感知的个性化水平,为后续研究提供方向。

原文摘要 · Abstract (English)

Large language models (LLMs) increasingly serve as the central control unit of AI agents, yet current approaches remain limited in their ability to deliver personalized interactions. While Retrieval Augmented Generation enhances LLM capabilities by improving context-awareness, it lacks mechanisms to combine contextual information with user-specific data. Although personalization has been studied in fields such as human-computer interaction or cognitive science, existing perspectives largely remain conceptual, with limited focus on technical implementation. To address these gaps, we build on a unified definition of personalization as a conceptual foundation to derive technical requirements for adaptive, user-centered LLM-based agents. Combined with established agentic AI patterns such as multi-agent collaboration or multi-source retrieval, we present a framework that integrates persistent memory, dynamic coordination, self-validation, and evolving user profiles to enable personalized long-term interactions. We evaluate our approach on three public datasets using metrics such as retrieval accuracy, response correctness, or BertScore. We complement these results with a five-day pilot user study providing initial insights into user feedback on perceived personalization. The study provides early indications that guide future work and highlights the potential of integrating persistent memory and user profiles to improve the adaptivity and perceived personalization of LLM-based agents.

大模型代理个性化持久记忆

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