GenAI正被项目管理从业者视为智能助手，助力任务自动化与敏捷协作。
Generative AI for Software Project Management: Insights from a Review of Software Practitioner Literature
- 将GenAI视作项目管理助手，辅助日常任务与决策
- 提升敏捷实践效率，支持预测分析与沟通协作
- 强调伦理与责任使用，需培养新技能应对技术挑战
软件从业者广泛讨论生成式AI在项目管理中的变革。我们基于47篇公开的行业文献（博客、文章、报告）开展灰色文献综述，发现项目管理者普遍将GenAI视为'助手'、'协作者'或'伙伴'，而非'替代者'。其主要价值体现在自动化重复任务、提供预测分析、促进沟通协作以及支持敏捷实践，从而推动项目成功。但从业者也关注幻觉、伦理隐私问题，以及缺乏情感智能与人类判断力。本文依据项目管理协会人才三角模型，提出项目管理者的技能升级需求，并向实践者与研究者分别给出关键建议。
原文摘要 · Abstract (English)
Software practitioners are discussing GenAI transformations in software project management openly and widely. To understand the state of affairs, we performed a grey literature review using 47 publicly available practitioner sources including blogs, articles, and industry reports. We found that software project managers primarily perceive GenAI as an "assistant", "copilot", or "friend" rather than as a "PM replacement", with support of GenAI in automating routine tasks, predictive analytics, communication and collaboration, and in agile practices leading to project success. Practitioners emphasize responsible GenAI usage given concerns such as hallucinations, ethics and privacy, and lack of emotional intelligence and human judgment. We present upskilling requirements for software project managers in the GenAI era mapped to the Project Management Institute's talent triangle. We share key recommendations for both practitioners and researchers.
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