arXiv:2510.23204cs.ROcs.HC2025-10

研究机器人价值意识如何影响人类决策,发现感知到价值意识的机器人更易获得信任。

If They Disagree, Will You Conform? Exploring the Role of Robots' Value Awareness in a Decision-Making Task

  • 设计两个不同性格的机器人:一个懂人类偏好,一个不懂。
  • 人类更常看懂偏好的机器人,且在分歧时更犹豫,约1/4情况会改变决定。
  • 适合关注人机交互、社会机器人伦理的研究者阅读。

本研究探讨当机器人表现出价值意识(即理解人类偏好并优先考虑其利益)时,是否会影响人类决策。实验中,参与者与两台Furhat机器人协作完成图像标签任务,其中一台被编程为具备价值意识,另一台则不具备。结果显示,参与者能区分两类机器人;尽管显性选择无明显偏好,但更频繁注视具备价值意识的机器人。该机器人也被认为更具忠诚度,表明其价值意识可增强用户对其团队承诺的感知。当两台机器人与参与者意见相左时,约四分之一的试验中参与者出现从众行为,且反应时间延长,说明机器人分歧可能引发决策迟疑。这既提示机器人若被滥用可能操纵用户,也表明社交机器人可在模糊情境中促进反思,帮助用户规避欺骗。

原文摘要 · Abstract (English)

This study investigates whether the opinions of robotic agents can influence human decision-making when robots display value awareness (i.e., the capability of understanding human preferences and prioritizing them in decision-making). We designed an experiment in which participants interacted with two Furhat robots - one programmed to be Value-Aware and the other Non-Value-Aware - during a labeling task for images representing human values. Results indicate that participants distinguished the Value-Aware robot from the Non-Value-Aware one. Although their explicit choices did not indicate a clear preference for one robot over the other, participants directed their gaze more toward the Value-Aware robot. Additionally, the Value-Aware robot was perceived as more loyal, suggesting that value awareness in a social robot may enhance its perceived commitment to the group. Finally, when both robots disagreed with the participant, conformity occurred in about one out of four trials, and participants took longer to confirm their responses, suggesting that two robots expressing dissent may introduce hesitation in decision-making. On one hand, this highlights the potential risk that robots, if misused, could manipulate users for unethical purposes. On the other hand, it reinforces the idea that social robots could encourage reflection in ambiguous situations and help users avoid scams.

人机交互社会机器人价值对齐

Thank you to arXiv for use of its open access interoperability. PaperDance 不是 arXiv 官方产品;中文卡片由大模型生成,请以原文为准。