研究大模型在企业社会责任与绿色供应链上的偏见,发现模型回应受组织文化显著影响。
A Detailed Study on LLM Biases Concerning Corporate Social Responsibility and Green Supply Chains
- 用标准化问卷对比多个大模型对可持续经营问题的回答差异。
- 不同大模型对伦理责任重要性的评分差异显著,最大达1.8分(5分制)。
- 组织文化类型会明显改变模型输出,适合做可持续决策的从业者关注。
随着企业越来越多地利用大语言模型(LLMs)优化供应链流程并降低环境影响,已有研究表明这些模型可能复制可持续战略优先级方面的偏见。因此,识别模型背后训练数据中关于可持续商业实践重要性与角色的潜在偏见至关重要。本研究通过标准化问卷系统分析前沿大模型对商业伦理与责任、可持续实践及与供应商客户关系等问题的响应,揭示模型间存在显著系统性差异。进一步评估四种组织文化类型是否加剧这些差异,结果表明组织文化显著调节模型输出。研究对大模型辅助可持续决策具有重要启示。
原文摘要 · Abstract (English)
Organizations increasingly use Large Language Models (LLMs) to improve supply chain processes and reduce environmental impacts. However, LLMs have been shown to reproduce biases regarding the prioritization of sustainable business strategies. Thus, it is important to identify underlying training data biases that LLMs pertain regarding the importance and role of sustainable business and supply chain practices. This study investigates how different LLMs respond to validated surveys about the role of ethics and responsibility for businesses, and the importance of sustainable practices and relations with suppliers and customers. Using standardized questionnaires, we systematically analyze responses generated by state-of-the-art LLMs to identify variations. We further evaluate whether differences are augmented by four organizational culture types, thereby evaluating the practical relevance of identified biases. The findings reveal significant systematic differences between models and demonstrate that organizational culture prompts substantially modify LLM responses. The study holds important implications for LLM-assisted decision-making in sustainability contexts.
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