arXiv:2511.02119cs.AIcs.CL2025-11被引 1

用大模型模拟洪水保险购买行为,提升决策预测准确性

InsurAgent: A Large Language Model-Empowered Agent for Simulating Individual Behavior in Purchasing Flood Insurance

  • 构建五模块智能体,融合检索、推理与记忆机制
  • 利用真实调查数据,准确估算单因素与双因素概率
  • 适合政策研究者和行为建模方向的学者参考

洪水保险是个人减轻灾害损失的有效手段,但美国高风险人群参保率仍极低。这一差距凸显了理解并建模保险决策行为机制的必要性。大型语言模型(LLMs)在多任务中展现出类人智能,为模拟人类决策提供了新工具。本研究构建了一个基准数据集,用于捕捉影响保险购买概率的各种因素。基于该数据集,评估了LLMs的能力:尽管其对影响因素有定性理解,但在量化概率估计方面表现不足。为此,提出InsurAgent——一个由感知、检索、推理、行动和记忆五个模块组成的LLM赋能智能体。检索模块采用检索增强生成(RAG),将决策锚定在实证调查数据上,实现了边际与双变量概率的精准估计。推理模块利用LLM常识进行外推,捕捉传统模型难以处理的情境信息。记忆模块支持时间维度上的决策演化模拟,以过山车式人生轨迹为例展示。总体而言,InsurAgent为行为建模与政策分析提供了有力工具。

原文摘要 · Abstract (English)

Flood insurance is an effective strategy for individuals to mitigate disaster-related losses. However, participation rates among at-risk populations in the United States remain strikingly low. This gap underscores the need to understand and model the behavioral mechanisms underlying insurance decisions. Large language models (LLMs) have recently exhibited human-like intelligence across wide-ranging tasks, offering promising tools for simulating human decision-making. This study constructs a benchmark dataset to capture insurance purchase probabilities across factors. Using this dataset, the capacity of LLMs is evaluated: while LLMs exhibit a qualitative understanding of factors, they fall short in estimating quantitative probabilities. To address this limitation, InsurAgent, an LLM-empowered agent comprising five modules including perception, retrieval, reasoning, action, and memory, is proposed. The retrieval module leverages retrieval-augmented generation (RAG) to ground decisions in empirical survey data, achieving accurate estimation of marginal and bivariate probabilities. The reasoning module leverages LLM common sense to extrapolate beyond survey data, capturing contextual information that is intractable for traditional models. The memory module supports the simulation of temporal decision evolutions, illustrated through a roller coaster life trajectory. Overall, InsurAgent provides a valuable tool for behavioral modeling and policy analysis.

行为建模大模型保险决策智能体

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