将用户模糊行为转化为有效偏好,提升电商推荐精准度
Turning Noise into Value: Uncovering Service Preferences from Ambiguous Interaction in E-commerce
- 采用正样本-未标记学习框架,重新解释模糊行为
- 在三个真实数据集上优于现有最佳方法
- 适合解决用户行为数据稀疏与误判问题的研究者
在电商服务推荐中,利用辅助行为缓解数据稀疏性通常基于错误假设:无法触发目标行为的辅助行为即为负样本。该假设忽略了用户存在潜在意图但尚未转化的情形(即假阴性),导致样本选择偏差和辅助行为与目标行为分布严重偏移,进而错误抑制潜在需求。为此,本文提出噪声转价值适配器(NoVa),从正-未标记学习视角重构问题。不将模糊辅助行为直接视为负样本,而是通过两个关键机制挖掘高质量偏好:首先,采用对抗特征对齐模块,使辅助行为分布与目标空间对齐,识别高置信度的假阴性(即统计上类似已确认目标行为的实例);其次,引入语义一致性约束,基于服务内容相似性进行语义感知过滤,剔除无语义相关性的低置信度交互(如误点或随机浏览)。在三个真实数据集上的大量实验表明,NoVa显著优于当前最优基线。
原文摘要 · Abstract (English)
In e-commerce service recommendation, utilizing auxiliary behaviors to alleviate data sparsity often relies on the flawed assumption that auxiliary behaviors that fail to trigger target actions are negative samples. This approach is fundamentally flawed as it ignores false negatives where users actually harbor latent intent or interest but have not yet converted due to external factors. Consequently, existing methods suffer from sample selection bias and a severe distribution shift between the auxiliary and target behaviors, leading to the erroneous suppression of potential user needs. To address these challenges, we propose a Noise-to-Value Adapter (NoVa), an e-commerce service recommendation framework that re-examines the problem through the lens of positive-unlabeled learning. Instead of treating ambiguous auxiliary behaviors as definite negatives, NoVa aims to uncover high-quality preferences from noise via two key mechanisms. First, to bridge the distribution gap, we employ adversarial feature alignment. This module aligns the auxiliary behavior distribution with the target space to identify high-confidence false negatives, which are instances that statistically resemble confirmed target behaviors and thus represent latent conversion intents. Second, to mitigate label noise caused by accidental clicks or random browsing, we introduce a semantic consistency constraint. This mechanism implements semantic-aware filtering based on the content similarity of services, acting as a bias correction step to filter out low-confidence interactions that lack semantic relevance to historical user preferences. Extensive experiments on three real-world datasets demonstrate that NoVa outperforms state-of-the-art baselines.
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