让智能体具备情感理解与表达能力,提升人机交互自然度。
Intelligent Agents with Emotional Intelligence: Current Trends, Challenges, and Future Prospects
- 通过多模态数据融合实现情感识别与认知建模
- 构建跨文本、语音、面部的表情生成机制
- 适合关注人机共情与下一代AI交互的研究者
具备情感智能的智能体在人机交互及社会各领域系统集成中日益重要。情感计算旨在设计能识别、激发和表达人类情绪的智能系统,以模拟人类情感智能。尽管已有研究聚焦该领域的特定方面,但对情感理解、激发与表达的全面综述仍显不足。本文系统梳理情感智能的核心组件:通过多模态数据处理实现情感理解,涵盖认知评估、情绪映射及决策、学习与推理中的自适应调节;同时探讨跨文本、语音与面部模态的情感表达合成,以增强人机交互体验。文章分析当前发展面临的关键挑战,并总结前沿应对方法,最后指出生成技术在推动情感计算方面的潜在前景。
原文摘要 · Abstract (English)
The development of agents with emotional intelligence is becoming increasingly vital due to their significant role in human-computer interaction and the growing integration of computer systems across various sectors of society. Affective computing aims to design intelligent systems that can recognize, evoke, and express human emotions, thereby emulating human emotional intelligence. While previous reviews have focused on specific aspects of this field, there has been limited comprehensive research that encompasses emotion understanding, elicitation, and expression, along with the related challenges. This survey addresses this gap by providing a holistic overview of core components of artificial emotion intelligence. It covers emotion understanding through multimodal data processing, as well as affective cognition, which includes cognitive appraisal, emotion mapping, and adaptive modulation in decision-making, learning, and reasoning. Additionally, it addresses the synthesis of emotional expression across text, speech, and facial modalities to enhance human-agent interaction. This paper identifies and analyzes the key challenges and issues encountered in the development of affective systems, covering state-of-the-art methodologies designed to address them. Finally, we highlight promising future directions, with particular emphasis on the potential of generative technologies to advance affective computing.
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