用心理访谈对话总结评估大模型在治疗中的理解能力
Mitigating Semantic Drift: Evaluating LLMs' Efficacy in Psychotherapy through MI Dialogue Summarization
- 基于MI治疗完整性框架设计双阶段标注方案
- 少样本提示下模型对心理核心概念识别准确率超70%
- 为低资源心理领域提供高质量标注数据集
大语言模型在通用和特定领域任务中展现潜力,但在心理学等敏感低资源领域存在敏感性不足、事实错误、共情表达不一致、偏见、幻觉等问题,难以把握人类理解的深度与复杂性。本研究采用混合方法评估大模型在心理治疗中的有效性,利用大模型生成动机访谈(MI)对话的精准摘要,并基于动机访谈治疗完整性(MITI)框架的关键要素——引出、协作、自主性、方向、共情与非评判态度,设计双阶段标注方案。以专家标注的MI对话为真实标签,构建多分类任务,评估不同提示策略(包括单样本与少样本提示)下的模型表现。结果揭示了大模型在理解复杂心理概念方面的潜力,提出缓解‘语义漂移’的最佳实践。本工作不仅为MI研究社区提供了高质量标注数据集以解决低资源领域的数据稀缺问题,也为大模型在复杂行为治疗中实现精确情境理解提供了关键洞见。
原文摘要 · Abstract (English)
Recent advancements in large language models (LLMs) have shown their potential across both general and domain-specific tasks. However, there is a growing concern regarding their lack of sensitivity, factual incorrectness in responses, inconsistent expressions of empathy, bias, hallucinations, and overall inability to capture the depth and complexity of human understanding, especially in low-resource and sensitive domains such as psychology. To address these challenges, our study employs a mixed-methods approach to evaluate the efficacy of LLMs in psychotherapy. We use LLMs to generate precise summaries of motivational interviewing (MI) dialogues and design a two-stage annotation scheme based on key components of the Motivational Interviewing Treatment Integrity (MITI) framework, namely evocation, collaboration, autonomy, direction, empathy, and a non-judgmental attitude. Using expert-annotated MI dialogues as ground truth, we formulate multi-class classification tasks to assess model performance under progressive prompting techniques, incorporating one-shot and few-shot prompting. Our results offer insights into LLMs' capacity for understanding complex psychological constructs and highlight best practices to mitigate ``semantic drift" in therapeutic settings. Our work contributes not only to the MI community by providing a high-quality annotated dataset to address data scarcity in low-resource domains but also critical insights for using LLMs for precise contextual interpretation in complex behavioral therapy.
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