用提示词提升AI心理对话的文化适切性，让中文裔照顾者更感共情。
Cultural Prompting Improves the Empathy and Cultural Responsiveness of GPT-Generated Therapy Responses
- 通过文化提示词引导模型生成更贴合华人背景的回应。
- GPT-4o在提示后文化适切性与共情感显著提升，深思模型未显著改善。
- 适合关注跨文化AI心理咨询的开发者与研究者。
基于大语言模型（LLM）的对话系统为心理健康支持提供了新可能，但对多元人群缺乏文化适切性。本研究评估了文化提示对GPT-4o和Deepseek-V3生成的中文裔家庭照顾者心理支持回复中文化适切性与感知共情的影响。采用随机对照实验，36名参与者对输入-响应对在文化胜任力与相关性、感知共情维度进行评分。结果表明，文化提示显著提升了GPT-4o在所有维度的表现，且其响应最受青睐；而DeepSeek-V3的改进不显著。中介分析显示，文化提示通过增强文化适切性来提升共情感知。研究证明，基于提示的技术可有效提升LLM生成心理干预回应的文化适切性，强调了在跨文化和语言多样性群体中提供有共情的AI心理服务中文化适切性的关键作用。
原文摘要 · Abstract (English)
Large Language Model (LLM)-based conversational agents offer promising solutions for mental health support, but lack cultural responsiveness for diverse populations. This study evaluated the effectiveness of cultural prompting in improving cultural responsiveness and perceived empathy of LLM-generated therapeutic responses for Chinese American family caregivers. Using a randomized controlled experiment, we compared GPT-4o and Deepseek-V3 responses with and without cultural prompting. Thirty-six participants evaluated input-response pairs on cultural responsiveness (competence and relevance) and perceived empathy. Results showed that cultural prompting significantly enhanced GPT-4o's performance across all dimensions, with GPT-4o with cultural prompting being the most preferred, while improvements in DeepSeek-V3 responses were not significant. Mediation analysis revealed that cultural prompting improved empathy through improving cultural responsiveness. This study demonstrated that prompt-based techniques can effectively enhance the cultural responsiveness of LLM-generated therapeutic responses, highlighting the importance of cultural responsiveness in delivering empathetic AI-based therapeutic interventions to culturally and linguistically diverse populations.
Thank you to arXiv for use of its open access interoperability. PaperDance 不是 arXiv 官方产品；中文卡片由大模型生成，请以原文为准。