arXiv:2512.08868cs.AI2025-12被引 7

构建真实电商场景的评估基准,测试大模型代理的实际应用能力

EcomBench: Towards Holistic Evaluation of Foundation Agents in E-commerce

  • 基于真实全球电商平台用户需求构建评测数据集
  • 覆盖多类电商任务,设置三级难度评估信息检索与推理能力
  • 适合评估大模型在真实商业决策中的表现,推动落地应用

基础智能体在推理和环境交互方面快速进步,其核心能力的评估变得日益重要。尽管已有诸多评测基准,但多数聚焦于学术场景或人为设计的任务,忽视了真实应用中的复杂挑战。为此,本文聚焦高实践性的电商领域,该领域包含大量多样化的用户交互、动态市场环境以及直接关联真实决策的任务。我们提出 EcomBench,一个面向真实电商环境的综合性评测基准。该数据集源自领先全球电商平台的真实用户需求,经由人工专家精心筛选与标注,确保语义清晰、准确且符合领域背景。EcomBench涵盖电商场景下的多种任务类型,并定义了三个难度等级,用于评估智能体在深度信息检索、多步推理及跨源知识融合等方面的关键能力。通过扎根于真实的电商情境,EcomBench为现代电商中智能体的实际能力提供了严谨而动态的测评平台。

原文摘要 · Abstract (English)

Foundation agents have rapidly advanced in their ability to reason and interact with real environments, making the evaluation of their core capabilities increasingly important. While many benchmarks have been developed to assess agent performance, most concentrate on academic settings or artificially designed scenarios while overlooking the challenges that arise in real applications. To address this issue, we focus on a highly practical real-world setting, the e-commerce domain, which involves a large volume of diverse user interactions, dynamic market conditions, and tasks directly tied to real decision-making processes. To this end, we introduce EcomBench, a holistic E-commerce Benchmark designed to evaluate agent performance in realistic e-commerce environments. EcomBench is built from genuine user demands embedded in leading global e-commerce ecosystems and is carefully curated and annotated through human experts to ensure clarity, accuracy, and domain relevance. It covers multiple task categories within e-commerce scenarios and defines three difficulty levels that evaluate agents on key capabilities such as deep information retrieval, multi-step reasoning, and cross-source knowledge integration. By grounding evaluation in real e-commerce contexts, EcomBench provides a rigorous and dynamic testbed for measuring the practical capabilities of agents in modern e-commerce.

智能体评估电商智能真实场景

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