通过语义增强与多意图建模,实现高精度低延迟电商推荐
STARS: Semantic Tokens with Augmented Representations for Recommendation at Scale
- 用双记忆用户嵌入分离长期偏好与短期会话意图
- 语义商品标记提升冷启动与长尾商品推荐效果,离线Hit@5提升75%以上
- 适配大规模实时推荐,适合追求低延迟高转化的工业场景
真实世界电商平台推荐系统需在数十毫秒内响应,面对冷启动商品、用户意图快速变化及季节性等动态上下文挑战。我们提出STARS,一种面向大规模、低延迟电商场景的基于Transformer的序列推荐框架。STARS结合多项创新:双记忆用户嵌入分离长期偏好与短期会话意图;语义商品标记融合预训练文本嵌入、可学习偏移量和大模型生成的属性标签,强化内容匹配、长尾覆盖与冷启动表现;上下文感知评分引入学习的日历与事件偏移;采用低延迟两阶段检索管道,离线生成嵌入,线上进行最大内积搜索与过滤,实现数十毫秒响应。在生产规模数据上的离线评估中,STARS相较现有LambdaMART系统,Hit@5提升超过75%。600万访问量的大规模A/B测试显示显著收益:总订单+0.8%,首页加购+2.0%,人均访问量+0.5%。结果表明,结合语义增强、多意图建模与部署优化设计,可在不牺牲服务效率的前提下实现业界领先的推荐质量。
原文摘要 · Abstract (English)
Real-world ecommerce recommender systems must deliver relevant items under strict tens-of-milliseconds latency constraints despite challenges such as cold-start products, rapidly shifting user intent, and dynamic context including seasonality, holidays, and promotions. We introduce STARS, a transformer-based sequential recommendation framework built for large-scale, low-latency ecommerce settings. STARS combines several innovations: dual-memory user embeddings that separate long-term preferences from short-term session intent; semantic item tokens that fuse pretrained text embeddings, learnable deltas, and LLM-derived attribute tags, strengthening content-based matching, long-tail coverage, and cold-start performance; context-aware scoring with learned calendar and event offsets; and a latency-conscious two-stage retrieval pipeline that performs offline embedding generation and online maximum inner-product search with filtering, enabling tens-of-milliseconds response times. In offline evaluations on production-scale data, STARS improves Hit@5 by more than 75 percent relative to our existing LambdaMART system. A large-scale A/B test on 6 million visits shows statistically significant lifts, including Total Orders +0.8%, Add-to-Cart on Home +2.0%, and Visits per User +0.5%. These results demonstrate that combining semantic enrichment, multi-intent modeling, and deployment-oriented design can yield state-of-the-art recommendation quality in real-world environments without sacrificing serving efficiency.
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