AI辅助术语工作需以人为本,增强而非替代专业人员。
Toward Human-Centered AI-Assisted Terminology Work
- 以人为核心设计AI工具,提升术语工作者能力
- 避免过度自动化,保留人类决策权和控制力
- 适合术语学、翻译及多语言知识传播从业者
生成式AI有望变革术语工作,带来自动化新机遇。然而,大语言模型存在错误、幻觉与偏见,难以保证术语数据的准确性,使术语工作者仍不可或缺。本文主张采用以人为本的AI理念,强调AI应服务于人类福祉,实现高水平自动化与有意义的人类控制并行。通过增强型术语工作者、伦理AI与人性化设计三个维度,探讨AI如何重塑术语工作角色、影响职业价值与工作条件,并需管理AI生成内容的偏见。最终指出,唯有坚持人本导向,才能确保AI强化而非削弱术语工作在跨语言、跨文化知识传递中的核心作用。
原文摘要 · Abstract (English)
Generative AI is likely to transform terminology work by creating new opportunities for automation. At the same time, it raises concerns about the future of terminologists and terminological resources, as efficiency pressures may encourage excessive automation based on the perception that human expertise can be replaced by AI. However, large language models remain unreliable for terminological purposes due to errors, hallucinations, and various forms of bias, making terminologists indispensable for ensuring the accuracy and reliability of terminological data. This paper argues that human-centered AI, an approach that emphasizes that AI's primary goal should be to contribute to human well-being, provides a framework for maximizing the benefits of generative AI while mitigating its risks. It contends that high levels of automation and meaningful human control are compatible and desirable, and that AI should enhance terminologists' capabilities while preserving their agency and decision-making authority. The implications of AI-assisted terminology work are examined through three interrelated dimensions: the augmented terminologist, ethical AI, and human-centered design. In particular, the paper examines how AI integration reshapes the role of the terminologist, affects professional values and working conditions, requires the management of AI-generated bias, and calls for the design of AI tools around the terminologist's needs. The paper concludes that a human-centered orientation is necessary to ensure that AI strengthens, rather than undermines, the essential role of terminology work in supporting specialized communication and the accurate transmission of knowledge across languages and cultures.
Thank you to arXiv for use of its open access interoperability. PaperDance 不是 arXiv 官方产品;中文卡片由大模型生成,请以原文为准。