AI聊天机器人可助工程学习解题,但难替代导师的判断与情感支持。
Can AI Chatbots Provide Coaching in Engineering? Beyond Information Processing Toward Mastery
- 通过混合方法研究,检验AI在工程教育中的教练作用。
- 学生认可AI解题能力(均值3.84),但质疑其道德与情感判断。
- 需人机协同框架,保留导师价值,提升AI可信赖性。
工程教育面临双重挑战:传统师徒制培养判断力与隐性技能的模式正在消逝,同时生成式AI正成为非正式的辅导伙伴。这一交汇重燃了关于计算极限、具身理性及信息处理与智慧区别的哲学议题。本文探讨AI聊天机器人能否提供促进精通而非仅传递信息的指导。结合数十年关于专长、隐性知识与人机交互的学术观点,置于当前AI驱动教育背景下进行分析。实证部分基于一项混合方法研究(N = 75名学生,N = 7名教师),考察聊天机器人在工程教育中的应用。结果表明存在明确界限:参与者接受AI用于技术问题求解(收敛任务;李克特量表均值3.84),但对其在道德、情感和情境判断(发散任务)方面持怀疑态度。教师对风险的担忧更强(均值4.71对比4.14,p=0.003),隐私成为关键要求,64%-71%参与者要求严格保密。研究显示,尽管生成式AI能普及认知与程序支持,却无法复制人类导师的具身化、价值导向维度。我们提出一种多层教练框架,将人类智慧嵌入专家在环模型中,既保持师徒制深度,又利用AI可扩展性,丰富下一代工程教育。
原文摘要 · Abstract (English)
Engineering education faces a double disruption: traditional apprenticeship models that cultivated judgment and tacit skill are eroding, just as generative AI emerges as an informal coaching partner. This convergence rekindles long-standing questions in the philosophy of AI and cognition about the limits of computation, the nature of embodied rationality, and the distinction between information processing and wisdom. Building on this rich intellectual tradition, this paper examines whether AI chatbots can provide coaching that fosters mastery rather than merely delivering information. We synthesize critical perspectives from decades of scholarship on expertise, tacit knowledge, and human-machine interaction, situating them within the context of contemporary AI-driven education. Empirically, we report findings from a mixed-methods study (N = 75 students, N = 7 faculty) exploring the use of a coaching chatbot in engineering education. Results reveal a consistent boundary: participants accept AI for technical problem solving (convergent tasks; M = 3.84 on a 1-5 Likert scale) but remain skeptical of its capacity for moral, emotional, and contextual judgment (divergent tasks). Faculty express stronger concerns over risk (M = 4.71 vs. M = 4.14, p = 0.003), and privacy emerges as a key requirement, with 64-71 percent of participants demanding strict confidentiality. Our findings suggest that while generative AI can democratize access to cognitive and procedural support, it cannot replicate the embodied, value-laden dimensions of human mentorship. We propose a multiplex coaching framework that integrates human wisdom within expert-in-the-loop models, preserving the depth of apprenticeship while leveraging AI scalability to enrich the next generation of engineering education.
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