arXiv:2601.06862cs.CRcs.CV2026-01

仅用视频会议包大小,就能准确预测用户体验质量。

Learning QoE from Packet-Level Measurements in Encrypted Video Conferencing Traffic

  • 用卷积神经网络分析通话中数据包大小,无需解密
  • 在WhatsApp和Zoom数据集上预测效果优于现有模型
  • 轻量级方案适合运营商实时监控使用

用户体验质量已成为当今产品和服务成败的关键因素。随着新冠疫情后视频会议应用(VCAs)的广泛普及,其性能表现成为竞争核心。尽管内容提供商(如Zoom、WhatsApp、Telegram、Google Meet)可通过对比发送与接收数据评估通话质量,但端到端加密使互联网服务提供商(ISPs)难以获取内容信息,导致用户体验(QoE)评估困难。本文提出一种基于几乎标准卷积神经网络(CNN)的轻量级QoE预测框架,仅利用视频会议通话双方通信中的数据包大小即可预测两项指标:BRISQUE和MOS。该方法简单易实现,无需高性能计算资源,在两个自建数据集(来自WhatsApp和Zoom)上的实验表明,其预测性能显著优于此前模型。

原文摘要 · Abstract (English)

The quality of the user experience has become one of the most important aspects in todays world, as it directly influences individuals willingness to continue using or abandon a product or service. In this context, video conferencing applications (VCAs), which experienced widespread adoption following the COVID-19 pandemic, must deliver excellent performance to remain competitive in an increasingly crowded market. Although content providers (CPs) such as Zoom, WhatsApp, Telegram, and Google Meet can assess conversation quality by comparing transmitted and received data. The widespread use of end-to-end encryption in VCAs makes quality-of-experience (QoE) evaluation by internet service providers (ISPs) far more challenging. Since ISPs do not have access to the encrypted content, they must rely on passive measurements of unencrypted traffic characteristics on the data path. In this work, we present a simple yet effective QoE prediction framework based on an almost stock convolutional neural network (CNN) architecture that uses only the packet sizes extracted from the communication between two participants in a video conferencing (VC) call to predict two QoE metrics: BRISQUE and MOS. The proposed framework is simple, easy to implement, and does not require high-end computational resources, yet it provides superior prediction performance, as shown in our experiments on two custom datasets collected from WhatsApp and Zoom, which achieve substantial improvements over previous models for the QoE prediction task.

QoE预测视频会议加密流量CNN

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