arXiv:2601.09869cs.AIcs.HC2026-01综述被引 5

梳理大模型对话代理拟人化的伦理争议与治理路径

A Scoping Review of the Ethical Perspectives on Anthropomorphising Large Language Model-Based Conversational Agents

  • 系统整合多领域关于大模型拟人化的定义与评估方法
  • 发现多数研究聚焦风险,缺乏实证支撑的治理依据
  • 为技术设计与政策制定提供伦理框架和行动建议

随着大语言模型驱动的对话代理(LLM-based CAs)兴起,拟人化现象日益突出。这类代理常通过第一人称自我指涉、认知与情感表达等语言线索引发用户共情,提升交互参与度。但同时带来欺骗性、过度依赖及剥削性关系等伦理风险;也有观点认为拟人交互可促进自主性、福祉与包容性。尽管关注度上升,现有文献在概念界定、操作化方式与规范评价上差异显著,跨领域碎片化严重。本范围综述检索五个数据库与三个预印本平台,综合分析三类核心内容:概念基础、伦理挑战与机遇、方法论路径。结果表明,虽在基于归因的定义上趋于一致,但在操作化层面分歧明显;规范立场普遍偏重风险;且极少有实证研究能将互动效应转化为可操作的治理建议。最后提出研究议程及面向设计与治理的伦理实践建议。

原文摘要 · Abstract (English)

Anthropomorphisation -- the phenomenon whereby non-human entities are ascribed human-like qualities -- has become increasingly salient with the rise of large language model (LLM)-based conversational agents (CAs). Unlike earlier chatbots, LLM-based CAs routinely generate interactional and linguistic cues, such as first-person self-reference, epistemic and affective expressions that empirical work shows can increase engagement. On the other hand, anthropomorphisation raises ethical concerns, including deception, overreliance, and exploitative relationship framing, while some authors argue that anthropomorphic interaction may support autonomy, well-being, and inclusion. Despite increasing interest in the phenomenon, literature remains fragmented across domains and varies substantially in how it defines, operationalizes, and normatively evaluates anthropomorphisation. This scoping review maps ethically oriented work on anthropomorphising LLM-based CAs across five databases and three preprint repositories. We synthesize (1) conceptual foundations, (2) ethical challenges and opportunities, and (3) methodological approaches. We find convergence on attribution-based definitions but substantial divergence in operationalization, a predominantly risk-forward normative framing, and limited empirical work that links observed interaction effects to actionable governance guidance. We conclude with a research agenda and design/governance recommendations for ethically deploying anthropomorphic cues in LLM-based conversational agents.

大模型伦理拟人化对话代理

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