arXiv:2601.09926cs.LG2026-01ACL被引 4

让智能助手主动识别用户知识盲区,精准提供帮助。

PROPER Agents: Proactivity Driven Personalized Agents for Advancing Knowledge Gap Navigation

  • 用结构化维度捕捉用户显性和隐性任务需求
  • 单轮评估提升84%质量分,多轮交互持续领先
  • 适合需要精准个性化支持的复杂任务场景

当前主动协助方法常因过度提问或盲目推断导致干预不当。为解决此问题,我们提出PROPER框架,通过显式建模用户特定知识缺口来提升任务完成质量。核心是引入‘维度’概念——与任务相关的结构化因素。给定用户查询后,维度生成代理(DGA)提取显性维度并推断潜在隐性维度;响应生成代理(RGA)选择性融合二者,生成个性化、情境感知且主动有效的回应。我们在多个领域使用结构化、缺口感知评分体系评估,结果表明PROPER在覆盖率、主动性恰当性和意图对齐度上全面优于基线,单轮评估最高提升84%,多轮交互持续占优。代码已开源:https://github.com/i-kiran/ProPer-Agent。

原文摘要 · Abstract (English)

Current approaches to proactive assistance move beyond the ask-and-respond paradigm by anticipating user needs. In practice, they either burden users with clarifying questions or rely on context-based extrapolation, often leading to unnecessary or mistimed interventions. Such systems lack explicit mechanisms to model users' knowledge gaps, resulting in incomplete or suboptimal task outcomes. To address this, we propose PROPER, a framework that explicitly models user-specific knowledge gaps in a controlled manner. Central to our approach is the notion of dimensions: structured, task-relevant factors that define the considerations required for effective task completion. Given a user query, the DGA (Dimension Generating Agent) identifies explicit dimensions (from the user's query) and generates a set of candidate implicit dimensions capturing unarticulated aspects of the task. The RGA (Response Generating Agent) integrates both explicit and implicit dimensions selectively to produce personalized, context-aware, and proactively informative responses. We evaluate PROPER across multiple domains using a structured, gap-aware rubric that measures coverage, initiative appropriateness, and intent alignment. PROPER improves on quality scores and win rates across all domains, achieving up to 84% gains in single-turn evaluation and consistent dominance in multi-turn interactions. All code for PROPER is available at: https://github.com/i-kiran/ProPer-Agent.

智能助手知识图谱主动交互个性化

Thank you to arXiv for use of its open access interoperability. PaperDance 不是 arXiv 官方产品;中文卡片由大模型生成,请以原文为准。