AI语音系统歧视非标准口音,论文呼吁技术包容性改革
Unheard in the Digital Age: Rethinking AI Bias and Speech Diversity
- 分析语音识别系统对非标准口音的识别偏差机制
- 指出主流语音数据集缺乏多样性导致算法排斥特定人群
- 倡导共建式AI设计与政策改革以实现语音平等
语音是当代社会中最具可见性却最被忽视的包容与排斥维度。尽管流利常被视为可信与能力的标志,但具有非常规发音模式的人群长期被边缘化。当前讨论背景下,本文聚焦于塑造非常规语音认知的结构性偏见,并指出这些偏见正被编码进人工智能系统。以标准化语音为主训练的自动语音识别(ASR)系统和语音交互界面,普遍无法识别或响应多样化声音,加剧了数字排斥。随着AI技术日益成为机会获取的关键中介,研究呼吁采用包容性技术设计、反偏见训练以减轻歧视性算法决策的影响,并推动明确将语音多样性视为公平问题而非仅可访问性的强制性政策改革。结合跨学科研究,文章倡导在文化与制度层面重新定义对声音价值的认知,推动共同创造的解决方案,提升非常规发声者在数字时代的基本权利、代表性与真实处境。最终,论文将语音包容重新定义为公平问题(而非适应性调整),并主张构建反映人类声音全谱系的共治型AI系统。
原文摘要 · Abstract (English)
Speech remains one of the most visible yet overlooked vectors of inclusion and exclusion in contemporary society. While fluency is often equated with credibility and competence, individuals with atypical speech patterns are routinely marginalized. Given the current state of the debate, this article focuses on the structural biases that shape perceptions of atypical speech and are now being encoded into artificial intelligence. Automated speech recognition (ASR) systems and voice interfaces, trained predominantly on standardized speech, routinely fail to recognize or respond to diverse voices, compounding digital exclusion. As AI technologies increasingly mediate access to opportunity, the study calls for inclusive technological design, anti-bias training to minimize the impact of discriminatory algorithmic decisions, and enforceable policy reform that explicitly recognize speech diversity as a matter of equity, not merely accessibility. Drawing on interdisciplinary research, the article advocates for a cultural and institutional shift in how we value voice, urging co-created solutions that elevate the rights, representation, and realities of atypical speakers in the digital age. Ultimately, the article reframes speech inclusion as a matter of equity (not accommodation) and advocates for co-created AI systems that reflect the full spectrum of human voices.
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