助残机器人可降低同事对残疾人的认知偏见，尤其在合理分工或全员共享时效果更明显。
Assistive Robots and Reasonable Work Assignment Reduce Perceived Stigma toward Persons with Disabilities
- 通过情景实验对比不同工作安排对偏见的影响
- 适配能力或使用机器人可显著降低认知偏见
- 全员共享机器人辅助工作最能减少偏见，适合职场设计参考
随着机器人在帮助残疾人（PwD）方面的应用日益广泛，其对社会融入的促进作用仍存争议。本文通过情景实验研究职场中对残疾同事的认知与行为偏见。设计四种场景：过度负担、合理任务、仅该同事获机器人辅助，以及全员共享机器人辅助。结果表明，当工作任务适配个人能力或由助残机器人支持时，认知偏见显著降低；而面向所有人提供机器人辅助（即普适设计），进一步减轻了认知偏见。结论表明，协作机器人有助于减少对残疾人的感知偏见，支持其在含残疾人工作场景中的应用。
原文摘要 · Abstract (English)
Robots are becoming more prominent in assisting persons with disabilities (PwD). Whilst there is broad consensus that robots can assist in mitigating physical impairments, the extent to which they can facilitate social inclusion remains equivocal. In fact, the exposed status of assisted workers could likewise lead to reduced or increased perceived stigma by other workers. We present a vignette study on the perceived cognitive and behavioral stigma toward PwD in the workplace. We designed four experimental conditions depicting a coworker with an impairment in work scenarios: overburdened work, suitable work, and robot-assisted work only for the coworker, and an offer of robot-assisted work for everyone. Our results show that cognitive stigma is significantly reduced when the work task is adapted to the person's abilities or augmented by an assistive robot. In addition, offering robot-assisted work for everyone, in the sense of universal design, further reduces perceived cognitive stigma. Thus, we conclude that assistive robots reduce perceived cognitive stigma, thereby supporting the use of collaborative robots in work scenarios involving PwDs.
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