arXiv:2602.03429cs.AIcs.CL2026-02中稿 · ICML被引 5

让AI主动帮用户发现需求,而非反复追问模糊意图。

DiscoverLLM: From Executing Intents to Discovering Them

  • 用分层意图模拟用户认知,通过抽象程度变化提供奖励信号
  • 在创作、写作等任务中提升10%以上性能,对话减少40%
  • 适合需要探索式交互的创意类应用,如内容生成与设计

为应对模糊和开放式的请求,大型语言模型(LLMs)正被训练为与用户交互以揭示其尚未表达的需求(如提出澄清问题)。然而,用户模糊往往源于自身尚未形成明确意图:他们需观察和探索结果才能确定真正需求。单纯询问“你想要什么语气?”在用户自己也不清楚时失效。我们提出DiscoverLLM,一个新颖且可泛化的框架,训练LLMs帮助用户形成并发现自身意图。核心是新型用户模拟器,通过层次化意图建模认知状态,随着模型呈现相关选项,意图逐步具体化——具体化程度作为奖励信号供模型优化。由此,模型学会在意图不明确时自适应发散(探索选项),在意图明确后收敛(精炼并执行)。在创意写作、技术写作和SVG绘图提出的交互基准上,DiscoverLLM实现超过10%的任务性能提升,对话长度减少最高达40%。75名用户的实验表明,相比基线,DiscoverLLM提升了对话满意度与效率。

原文摘要 · Abstract (English)

To handle ambiguous and open-ended requests, Large Language Models (LLMs) are increasingly trained to interact with users to surface intents they have not yet expressed (e.g., ask clarification questions). However, users are often ambiguous because they have not yet formed their intents: they must observe and explore outcomes to discover what they want. Simply asking "what kind of tone do you want?" fails when users themselves do not know. We introduce DiscoverLLM, a novel and generalizable framework that trains LLMs to help users form and discover their intents. Central to our approach is a novel user simulator that models cognitive state with a hierarchy of intents that progressively concretize as the model surfaces relevant options -- where the degree of concretization serves as a reward signal that models can be trained to optimize. Resulting models learn to collaborate with users by adaptively diverging (i.e., explore options) when intents are unclear, and converging (i.e., refine and implement) when intents concretize. Across proposed interactive benchmarks in creative writing, technical writing, and SVG drawing, DiscoverLLM achieves over 10% higher task performance while reducing conversation length by up to 40%. In a user study with 75 human participants, DiscoverLLM improved conversation satisfaction and efficiency compared to baselines.

意图发现交互式AI用户模拟

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