arXiv:2602.13084cs.CL2026-02

用大模型重构人才能力建模流程,提升效率与可验证性。

Exploring a New Competency Modeling Process with Large Language Models

  • 将专家经验拆解为可计算模块,用大模型提取行为心理特征
  • 自适应融合多源信息,模型在真实企业中预测准确率高
  • 无需额外数据即可评估模型,适合人力资源数字化转型者

能力建模广泛应用于人力资源管理中的人才选拔、培养与评估。传统依赖专家的手动分析大量访谈文本的方法成本高,易受随机性、模糊性和可复现性差的影响。本研究提出基于大语言模型(LLM)的新能力建模流程,不局限于自动化单一环节,而是通过将专家实践分解为结构化计算组件来重构整个工作流。具体而言,利用大模型从原始文本中提取行为与心理描述,并通过嵌入相似度映射到预定义的能力库;进一步引入可学习参数,动态调节行为与心理信号的权重。针对长期存在的验证难题,设计了一种离线评估方法,可在无需额外大规模数据采集的前提下实现系统性模型选择。在一家软件外包企业的实际应用中,结果表明该框架具备强预测效度、跨能力库一致性及结构稳健性。整体上,本框架将原本高度定性且依赖专家的能力建模转变为透明、数据驱动且可评估的分析过程。

原文摘要 · Abstract (English)

Competency modeling is widely used in human resource management to select, develop, and evaluate talent. However, traditional expert-driven approaches rely heavily on manual analysis of large volumes of interview transcripts, making them costly and prone to randomness, ambiguity, and limited reproducibility. This study proposes a new competency modeling process built on large language models (LLMs). Instead of merely automating isolated steps, we reconstruct the workflow by decomposing expert practices into structured computational components. Specifically, we leverage LLMs to extract behavioral and psychological descriptions from raw textual data and map them to predefined competency libraries through embedding-based similarity. We further introduce a learnable parameter that adaptively integrates different information sources, enabling the model to determine the relative importance of behavioral and psychological signals. To address the long-standing challenge of validation, we develop an offline evaluation procedure that allows systematic model selection without requiring additional large-scale data collection. Empirical results from a real-world implementation in a software outsourcing company demonstrate strong predictive validity, cross-library consistency, and structural robustness. Overall, our framework transforms competency modeling from a largely qualitative and expert-dependent practice into a transparent, data-driven, and evaluable analytical process.

能力建模大模型应用HR科技

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