arXiv:2602.16975cs.HCcs.RO2026-02

15户家庭共研机器人隐私设计,提出数据自主控制方案

"It's like a pet...but my pet doesn't collect data about me": Multi-person Households' Privacy Design Preferences for Household Robots

  • 通过实地共创工作坊,收集多用户家庭对机器人隐私的诉求
  • 用户拒绝信任机器人或厂商保护隐私,要求自主掌控数据
  • 推荐可定制、有透明控制和通知的隐私设计,适合开发者参考

具备移动能力、复杂传感器和强大处理能力的家庭机器人在商业市场日益普及。然而,这些功能可能带来未经同意的数据收集和未经授权的数据共享等隐私风险。尽管已有研究关注用户对家庭机器人的隐私担忧,但关于用户偏好的隐私设计与缓解策略的研究仍有限,且未充分考虑多用户家庭视角。为此,我们组织了15个家庭参与面对面的参与式设计工作坊,探索他们如何基于自身关切与期待设计一个具备隐私意识的家庭机器人。结果显示,参与者不信任机器人及其制造商能尊重家庭成员的数据隐私,或在多用户环境中安全运行。因此,他们提出了赋予用户数据控制权、提供易用的控制与通知系统,并支持随时间个性化调整的设计方案。本文据此提炼出可供机器人制造商与开发者采纳的实用设计建议。

原文摘要 · Abstract (English)

Household robots boasting mobility, more sophisticated sensors, and powerful processing models have become increasingly prevalent in the commercial market. However, these features may expose users to unwanted privacy risks, including unsolicited data collection and unauthorized data sharing. While security and privacy researchers thus far have explored people's privacy concerns around household robots, literature investigating people's preferred privacy designs and mitigation strategies is still limited. Additionally, the existing literature has not yet accounted for multi-user perspectives on privacy design and household robots. We aimed to fill this gap by conducting in-person participatory design sessions with 15 households to explore how they would design a privacy-aware household robot based on their concerns and expectations. We found that participants did not trust that robots, or their respective manufacturers, would respect the data privacy of household members or operate in a multi-user ecosystem without jeopardizing users' personal data. Based on these concerns, they generated designs that gave them authority over their data, contained accessible controls and notification systems, and could be customized and tailored to suit the needs and preferences of each user over time. We synthesize our findings into actionable design recommendations for robot manufacturers and developers.

隐私设计家庭机器人用户研究

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