arXiv:2603.03302cs.CLcs.AI2026-03被引 1

用多智能体RAG系统帮交通部门找回散落的知识,让新人培训更快上手。

Developing an AI Assistant for Knowledge Management and Workforce Training in State DOTs

  • 设计多智能体RAG框架,分角色完成检索、生成、评估与提问优化。
  • 支持图文混合检索,将技术图表转为可搜索文本,提升知识覆盖。
  • 适合交通局、工程团队用作智能助手,尤其适合新员工快速学习。

有效的知识管理对保持州级交通机构的制度性专业知识、提升培训效率至关重要。传统方式如静态文档、课堂培训和非正式师徒制常导致知识碎片化、传递低效,且随着资深工程师退休,专业经验逐渐流失。此外,这些机构积累了海量的技术手册、指南和研究报告,工程师在解决现场问题或准备培训任务时,难以快速准确地定位所需信息。这阻碍了及时决策,并使新人员在养护与施工运营中面临陡峭的学习曲线。为此,本文提出一种基于检索增强生成(RAG)的多智能体架构,以支持知识管理和决策。该系统结合结构化文档检索与由大语言模型(LLM)驱动的实时上下文感知响应生成。不同于传统单次检索的RAG系统,本框架采用多个专用智能体分别负责检索、答案生成、评估和查询优化,实现迭代改进与质量控制。系统还集成一个开源视觉-语言模型,将技术图示转换为语义文本表示,使图示知识可被索引与检索。检索到的文本与图示上下文随后输入开源大语言模型,生成基于证据的最终回答。

原文摘要 · Abstract (English)

Effective knowledge management is critical for preserving institutional expertise and improving the efficiency of workforce training in state transportation agencies. Traditional approaches, such as static documentation, classroom-based instruction, and informal mentorship, often lead to fragmented knowledge transfer, inefficiencies, and the gradual loss of expertise as senior engineers retire. Moreover, given the enormous volume of technical manuals, guidelines, and research reports maintained by these agencies, it is increasingly challenging for engineers to locate relevant information quickly and accurately when solving field problems or preparing for training tasks. These limitations hinder timely decision-making and create steep learning curves for new personnel in maintenance and construction operations. To address these challenges, this paper proposes a Retrieval-Augmented Generation (RAG) framework with a multi-agent architecture to support knowledge management and decision making. The system integrates structured document retrieval with real-time, context-aware response generation powered by a large language model (LLM). Unlike conventional single-pass RAG systems, the proposed framework employs multiple specialized agents for retrieval, answer generation, evaluation, and query refinement, which enables iterative improvement and quality control. In addition, the system incorporates an open-weight vision-language model to convert technical figures into semantic textual representations, which allows figure-based knowledge to be indexed and retrieved alongside text. Retrieved text and figure-based context are then provided to an open-weight large language model, which generates the final responses grounded in the retrieved evidence.

知识管理多智能体RAG交通工程

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