用AI增强公民讨论，让技术真正服务于民主决策
Human/AI Collective Intelligence for Deliberative Democracy: A Human-Centred Design Approach
- 以用户为中心设计，让公民深度参与民主流程构建
- 通过真实场景试点，验证AI如何支持公民组织的协作需求
- 强调可信民主过程，适合政策设计与数字治理研究者
本文提出集体智能赋能协商民主（CI4DD）概念，主张利用人工智能等计算工具推动协商民主，本质上是提升集体智慧的人机系统。我们倡导以人类为中心的设计方法，确保利益相关方能有效参与民主流程与成果的塑造。首先阐明集体智能的核心概念及人工智能在此中的角色；随后介绍共同设计方法论，用于识别关键挑战、优化用户场景并推导技术需求。两个典型案例展示了非政府组织的实际需求如何借助AI支持在真实环境中落地实施。
原文摘要 · Abstract (English)
This chapter introduces the concept of Collective Intelligence for Deliberative Democracy (CI4DD). We propose that the use of computational tools, specifically artificial intelligence to advance deliberative democracy, is an instantiation of a broader class of human-computer system designed to augment collective intelligence. Further, we argue for a fundamentally human-centred design approach to orchestrate how stakeholders can contribute meaningfully to shaping the artifacts and processes needed to create trustworthy DD processes. We first contextualise the key concepts of CI and the role of AI within it. We then detail our co-design methodology for identifying key challenges, refining user scenarios, and deriving technical implications. Two exemplar cases illustrate how user requirements from civic organisations were implemented with AI support and piloted in authentic contexts.
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