arXiv:2603.23419cs.HCcs.AI2026-03

延迟反馈下人机协作易出现责任误判,影响决策优化

Biased Error Attribution in Multi-Agent Human-AI Systems Under Delayed Feedback

  • 通过游戏实验研究多智能体系统中延迟反馈对决策的影响
  • 负向结果引发更强调整,但常错误归因于非关键智能体
  • 揭示延迟反馈加剧认知偏差,适合人机交互与决策支持研究者

人类决策在不确定和风险情境下易受认知偏见影响。尽管已有研究关注单步即时反馈下的单一智能体交互,但对多智能体系统中延迟结果下决策与责任归因的问题关注较少。本文通过受控游戏实验,分析参与者在正负结果后的行为调整。发现对损失的反应比收益更强烈,且常无法准确识别导致失败的行动,错误地将责任归于其他智能体,造成与实际原因关联较弱的决策修正。这种现象称为延迟反馈下的偏见误差归因。研究揭示了多智能体人机系统中认知偏见可能被放大,强调需设计能支持因果理解与长期学习的决策支持系统。

原文摘要 · Abstract (English)

Human decision-making is strongly influenced by cognitive biases, particularly under conditions of uncertainty and risk. While prior work has examined bias in single-step decisions with immediate outcomes and in human interaction with a single autonomous agent, comparatively little attention has been paid to decision-making under delayed outcomes involving multiple AI agents, where decisions at each step affect subsequent states. In this work, we study how delayed outcomes shape decision-making and responsibility attribution in a multi-agent human-AI task. Using a controlled game-based experiment, we analyze how participants adjust their behavior following positive and negative outcomes. We observe asymmetric responses to gains and losses, with stronger corrective adjustments after negative outcomes. Importantly, participants often fail to correctly identify the actions that caused failure and misattribute responsibility across AI agents, leading to systematic revisions of decisions that are weakly related to the underlying causes of poor performance. We refer to this phenomenon as a form of attribution bias, manifested as biased error attribution under delayed feedback. Our findings highlight how cognitive biases can be amplified in human-AI systems with delayed outcomes and multiple autonomous agents, underscoring the need for decision-support systems that better support causal understanding and learning over time.

人机协作认知偏见决策支持

Thank you to arXiv for use of its open access interoperability. PaperDance 不是 arXiv 官方产品;中文卡片由大模型生成,请以原文为准。