arXiv:2603.26252cs.HCcs.AI2026-03中稿 · CHI '26 Workshop o…被引 1

提出三层次框架,让AI更好辅助残障人士协作完成复杂任务。

Channelling, Coordinating, Collaborating: A Three-Layer Framework for Disability-Centered Human-Agent Collaboration

  • 构建渠道、协调、共创三层架构,促进能力互补者协同
  • 将AI定位为有边界的合作伙伴,而非单一用户工具
  • 适合残障协作研究、无障碍AI系统设计者参考

当前的AI无障碍工具多面向个体使用,仅帮助单一人克服特定功能障碍。但许多残障人士需通过与具备互补能力者协作完成复杂任务,而非独立行动。本文提出一个三层次框架——渠道(Channelling)、协调(Coordinating)、共创(Co-Creating),重新定义AI在能力多样协作中的角色:建立跨能力的共享信息基础,调解不同能力合作者间的协作流程,并作为有边界的伙伴共同实现目标。该框架基于能力多样性协作理论、接地理论及Carlile的3T框架,拓展了‘智能体作为远程协作者’的愿景,强调现实中残障人士已有的协作依赖关系。

原文摘要 · Abstract (English)

AI accessibility tools have mostly been designed for individual use, helping one person overcome a specific functional barrier. But for many people with disabilities, complex tasks are accomplished through collaboration with others who bring complementary abilities, not solitary effort. We propose a three-layer framework, Channelling, Coordinating, and Co-Creating, that rethinks AI's role in ability-diverse collaboration: establishing shared informational ground across abilities, mediating workflows between collaborators with different abilities, and contributing as a bounded partner toward shared goals. Grounded in the Ability-Diverse Collaboration framework, grounding theory, and Carlile's 3T framework, it extends the ``agents as remote collaborators'' vision by centring the collaborative, interdependent ways people with disabilities already work.

人机协作无障碍设计残障支持

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