通过自然行为线索实现机器人自主交互,让用户感觉掌控全局
Control Without Control: Defining Implicit Interaction Paradigms for Autonomous Assistive Robots
- 用用户自然行为替代直接指令控制机器人
- 提升系统响应性与情境感知,降低用户负担
- 为助残机器人设计提供可复用的隐式交互指南
辅助机器人系统在提升残障人士生活质量方面展现出巨大潜力。随着研究者逐步自动化各类照护任务,如何保持用户对系统的掌控感成为关键。本文以两个已开发系统为案例,探讨一种名为‘隐式控制’的交互范式:机器人根据用户的自然行为线索自动调整行为,而非依赖直接输入。不同于以往研究,本案例特别关注用户对交互体验的感知。通过对两例的定性反馈进行新主题分析,发现有效隐式控制能通过直观性、响应性、情境感知和偏好适应能力,同时降低感知负荷并维持用户掌控感。研究进一步提炼出一套核心设计指南,帮助设计师判断何时及如何在助残应用中采用隐式交互。
原文摘要 · Abstract (English)
Assistive robotic systems have shown growing potential to improve the quality of life of those with disabilities. As researchers explore the automation of various caregiving tasks, considerations for how the technology can still preserve the user's sense of control become paramount to ensuring that robotic systems are aligned with fundamental user needs and motivations. In this work, we present two previously developed systems as design cases through which to explore an interaction paradigm that we call implicit control, where the behavior of an autonomous robot is modified based on users' natural behavioral cues, instead of some direct input. Our selected design cases, unlike systems in past work, specifically probe users' perception of the interaction. We find, from a new thematic analysis of qualitative feedback on both cases, that designing for effective implicit control enables both a reduction in perceived workload and the preservation of the users' sense of control through the system's intuitiveness and responsiveness, contextual awareness, and ability to adapt to preferences. We further derive a set of core guidelines for designers in deciding when and how to apply implicit interaction paradigms for their assistive applications.
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