arXiv:2603.28919cs.RO2026-03

研究机器人颜色选择背后的偏见,揭示用户理性化背后的隐性歧视。

Why That Robot? A Qualitative Analysis of Justification Strategies for Robot Color Selection Across Occupational Contexts

  • 通过分析4146条理由,发现52%用户以实用功能为由选色,实则受种族与职业刻板印象影响。
  • 暴露于种族暗示后,用户选色倾向改变,但解释仍伪装成情感或任务相关理由。
  • 越拟人化的机器人,用户越回避种族化解释,转向机器中心的去种族化思维。

随着机器人进入职场,人机交互需关注隐性社会偏见如何影响用户偏好。本文通过定性分析1038名参与者提供的4146条开放性理由,研究不同职业场景下肤色与拟人特征差异对机器人颜色选择的影响。我们开发并验证了多维度编码方案(人类-人工智能一致性κ=0.73)。结果显示,尽管以实用主义为核心的‘功能主义’占主导(52%),但其推理常与既有种族和职业刻板印象一致。此外,我们发现偏见常在意识之外运作:接触种族刻板印象提示后,用户颜色选择发生显著变化,但其口头解释仍被情感或任务相关理由掩盖。同时,用户背景显著影响解释策略,且机器人形态强烈调节颜色解读——当机器人高度拟人化时,用户逐渐放弃功能解释,转而采用‘机器中心’的去种族化逻辑。这些实证结果为未来工作场所机器人设计提供了减少社会偏见传播的启示。

原文摘要 · Abstract (English)

As robots increasingly enter the workforce, human-robot interaction (HRI) must address how implicit social biases influence user preferences. This paper investigates how users rationalize their selections of robots varying in skin tone and anthropomorphic features across different occupations. By qualitatively analyzing 4,146 open-ended justifications from 1,038 participants, we map the reasoning frameworks driving robot color selection across four professional contexts. We developed and validated a comprehensive, multidimensional coding scheme via human--AI consensus ($κ= 0.73$). Our results demonstrate that while utilitarian \textit{Functionalism} is the dominant justification strategy (52\%), participants systematically adapted these practical rationales that align with existing racial and occupational stereotypes. Furthermore, we reveal that bias frequently operates beneath conscious rationalization: exposure to racial stereotype primes significantly shifted participants' color choices, yet their spoken justifications remained masked by standard affective or task-related reasoning. We also found that demographic backgrounds significantly shape justification strategies, and that robot shape strongly modulates color interpretation. Specifically, as robots become highly anthropomorphic, users increasingly retreat from functional reasoning toward \textit{Machine-Centric} de-racialization. Through these empirical results, we provide design implications to help reduce the perpetuation of societal biases in future workforce robots.

人机交互偏见检测机器人设计

Thank you to arXiv for use of its open access interoperability. PaperDance 不是 arXiv 官方产品;中文卡片由大模型生成,请以原文为准。