arXiv:2604.14179cs.CLcs.AI2026-04综述

用大模型提升罕见病患者教育沟通,但应用仍处初期。

An Underexplored Frontier: Large Language Models for Rare Disease Patient Education and Communication -- A scoping review

论文配图:An Underexplored Frontier: Large Language Models for Rare Disease Patient Education and Communication -- A scoping review
图 1 · 摘自论文原文
  • 聚焦罕见病患者问答,多用通用大模型如ChatGPT
  • 12项研究中仅少数涉及真实场景与多语言支持
  • 需加强可读性、共情等患者中心维度评估

罕见病影响全球超3亿人,其诊疗路径复杂、临床资源有限,患者全程存在巨大沟通需求。大语言模型(LLMs)为患者教育与沟通带来新可能,但其在罕见病领域的应用尚不明确。我们对2022年1月至2026年3月间主要数据库中的研究进行了范围综述,共识别出12项基于LLM的罕见病患者教育与沟通研究。数据提取涵盖研究特征、应用场景、模型使用及评估方法,并通过描述性与质性分析进行整合。文献高度集中于近期研究,以通用模型为主,尤其以ChatGPT为主流。多数研究聚焦于基于预设问题集的患者问答,极少使用真实世界数据或纵向沟通场景。评估以准确性为核心,缺乏对可读性、共情与沟通质量等患者中心维度的关注。多语言沟通几乎未被涉及。整体来看,该领域仍处于早期阶段。未来研究应优先关注患者中心设计、领域适配方法及真实场景部署,以支持罕见病中安全、适应性强且有效的沟通。

原文摘要 · Abstract (English)

Rare diseases affect over 300 million people worldwide and are characterized by complex care pathways, limited clinical expertise, and substantial unmet communication needs throughout the long patient journey. Recent advances in large language models (LLMs) offer new opportunities to support patient education and communication, yet their application in rare diseases remains unclear. We conducted a scoping review of studies published between January 2022 and March 2026 across major databases, identifying 12 studies on LLM-based rare disease patient education and communication. Data were extracted on study characteristics, application scenarios, model usage, and evaluation methods, and synthesized using descriptive and qualitative analyses. The literature is highly recent and dominated by general-purpose models, particularly ChatGPT. Most studies focus on patient question answering using curated question sets, with limited use of real-world data or longitudinal communication scenarios. Evaluations are primarily centered on accuracy, with limited attention to patient-centered dimensions such as readability, empathy, and communication quality. Multilingual communication is rarely addressed. Overall, the field remains at an early stage. Future research should prioritize patient-centered design, domain-adapted methods, and real-world deployment to support safe, adaptive, and effective communication in rare diseases.

罕见病大模型患者沟通

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